Talent.com
BAJAJ FINSERV HEALTH
Cluster Manager - Debt Management Services - ConsumerBAJAJ FINSERV HEALTH • Jaipur, India
Cluster Manager - Debt Management Services - Consumer

Cluster Manager - Debt Management Services - Consumer

BAJAJ FINSERV HEALTH • Jaipur, India
29 days ago
Job description
Location Name: Jaipur

Job Purpose

'This position is open with Bajaj Finance ltd'

Duties And Responsibilities

  • To achieve collection targets assigned to the territory by meeting collection target for the states or region assigned.
  • Meeting the Target on Cost of Collections. Ensuring meeting PI Targets within cost limit specified.
  • Ensuring legal guidelines are complied for entire collection structure in letter and sprits.
  • Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force.
  • Ensure adherence to the Code of Conduct.
  • Continuously monitoring collection agencies and collection executives to identify fraudulent practices and ensure that no loss is incurred due to such activities.
  • Keeping the write off per cent within risk pricing.
  • Control GCL portfolio in terms of bucket flows.
  • Handle customer issues escalations.
  • Feed back on credit policy based on market conditions.
  • Approve waivers on PI as per delegation matrix.
  • Ensuring documented feedback and action taken on all cases in soft buckets.
  • Ensuring adequate 'Feet on Street' availability area-wise / bucket-wise / segment-wise.
  • Manage and put support mechanism for legal / police issues.
  • Ensuring audit queries are complied with, ensuring corrective and preventive action.
  • Manage productivity by fixing productivity parameters for DMA / Agencies / collection executives monitoring performance against set parameters and daily review of Area Managers and monthly review of Collection officers.
  • Recruitment of collection officers / area managers.
  • Constant evaluation of collection officers/area managers.

Required Qualifications And Experience


'

  • People Management skills.
  • Demonstrated success & achievement orientation.
  • Excellent communication skills.
  • Negotiation Skills
  • Strong bias for action & driving results in a high performance environment.
  • Demonstrated ability to lead from the front.
  • Excellent relationship skills.
  • Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance..
  • Exceptionally high motivational levels and needs to be a self starter.
  • Working knowledge of computers.'

Skills Required
People Management, Leadership, Negotiation, Communication
Create a job alert for this search

Cluster Manager - Debt Management Services - Consumer • Jaipur, India

Similar jobs

B2B Growth / Performance Marketer

RcruitableJaipur, Rajasthan, IN

Our sister company, Capital Placement, is a dual-sided marketplace.Employers on one side, early-career talent on the other, and our job is to match the two.At CP, our sales team currently owns the ... Show more

Team leader - Wealth Management

Vitasta Consulting Pvt LtdJaipur, RJ, Chandigarh, IN

Understand clients’ investment needs in detail and create long-term asset allocation strategies aligned with their financial goals.Acquire and advise HNI / UHNI clients across multiple asset ... Show more

Senior Business Development Manager

redBusJaipur, Rajasthan, India

Job Description Strategic Planning \n \n \n Identify and develop new market opportunities, makes recommendations based on emerging trends, opportunities and threats \n Own the supply plan for ... Show more

 • Promoted

Senior Consultant (Power Platform & COE Governance)

Atidan TechnologiesJaipur, Rajasthan, India

Responsibilities 5 + years in Power Platform (admin + delivery); proven CoE governance experience in large enterprises (10K+ users).Hands-on CoE Starter Kit implementation and operations (install, ... Show more