Quality Assurance Manager

Job Description Position: Quality Assurance (QA) Manager Department: Quality Assurance Location: Dhanaura, Uttar Pradesh Reporting To: Head – Quality Assurance Employment Type: Full-Time About Norex Flavours Private Limited Norex Flavours Private Limited is a leading Star Export House engaged in the manufacturing of Menthol, Mint Oils, Essential Oils, Aroma Chemicals, Flavours, and Fragrances. The company is certified with ISO 9001:2015, FSSC 22000, WHO-GMP, HALAL, and KOSHER, serving leading multinational customers across the globe. Position Summary The Quality Assurance Manager is responsible for establishing, implementing, maintaining, and continuously improving Quality Management Systems (QMS) and Food Safety Management Systems (FSMS), ensuring compliance with regulatory, customer, and company quality requirements. Key Roles & Responsibilities Develop, implement, review, and maintain QMS and FSMS. Prepare and maintain Quality Manuals, SOPs, work instructions, and quality documentation. Ensure compliance with FSSC 22000, ISO 9001, HACCP, GMP, HALAL, KOSHER, and applicable standards. Monitor Critical Control Points (CCPs), OPRPs, and preventive controls. Ensure implementation of HACCP and Food Safety Management Systems. Monitor hygiene and sanitation practices across manufacturing operations. Review raw materials, packaging materials, production records, and finished products. Investigate customer complaints and non-conformities and implement CAPA. Plan and conduct Internal Audits, GMP/GHP/PRP audits, and Management Review Meetings. Support customer, regulatory, and certification audits. Maintain quality documentation and prepare weekly/monthly QA reports. Conduct employee training on Food Safety, HACCP, GMP, Hygiene, and SOP compliance. Monitor supplier quality and outsourced activities. Drive continuous improvement initiatives and quality performance. Educational Qualification Bachelor's or Master's Degree in Food Technology, Food Science, Chemistry, Microbiology, Food Engineering, or a related discipline. Experience Minimum 5 years (Preferred: 5–8 years) in the Food, Flavours, Fragrance, Essential Oils, Chemical Manufacturing, B2B domain. Technical Skills FSSC 22000 ISO 9001 HACCP GMP GHP PRP HALAL KOSHER Internal Auditing CAPA Root Cause Analysis Risk Assessment Documentation Control Microsoft Office Behavioral Competencies Leadership, Decision Making, Analytical Thinking, Problem Solving, Attention to Detail, Team Management, Communication Skills, Planning & Organizing, Time Management, Continuous Improvement Mindset. Key Performance Indicators (KPIs) Audit Compliance Score Customer Complaint Reduction CAPA Closure Effectiveness Internal Audit Completion Food Safety Compliance Regulatory Compliance Documentation Accuracy Training Completion Rate Non-Conformance Reduction Reporting to: Head of Quality Assurance (QA) Interested candidates can send their CV at jobs@norex.in visit our website at www.norex.in