RSM - Manager - Tax Process Strategy & Solutions

About the Role:

Tax Process Strategy & Solutions team is a fast-paced, high-energy, collaborative environment within the Tax Operations organization. It is a dynamic team with professionals of varying backgrounds from tax functional, tax technical, process improvement, and product management who partner with practice leaders to align engagement tools and processes with business needs, leveraging technology to streamline operations and enhance the user experience of RSM tax professionals and clients.

Essential Duties:

- Collaborates with process leads and Tax practice SMEs to understand how products fit into the overall vision for one or more business areas.

- Acts as primary internal functional process owner/SME for how assigned third party or custom developed solutions are used in tax engagement team processes.

- Works with process leads, Change Management, and practice leaders to establish usage and product-related targets.

- Understands the long-term strategy of how the products fit into the overall digital ecosystem and end user process.

- Partners with practice leaders and SMEs to understand, analyze, and prioritize business needs for providing requirements to BAs and product teams.

- Responsible for end-user product documentation/content including user guides, knowledge docs, and training materials.

- Leads efforts to improve internal processes, controls, and procedures through documentation, validation, and testing.

- Designs, develops, and maintains low-code automations.

- Coordinates with RSM product team or vendor to understand new features/functionality.

- Acts as a key contact for internal stakeholders and clients on complex tax technology matters.

- Serves as a Performance Advisor to Associates or Senior Associates providing coaching, feedback, and development Bachelor's Degree (preference given to Accounting, Business or Technology major).

- CPA or EA, or currently pursuing certification (preferred).

- Lean Six Sigma and/or IIBA certification (preferred).

- 10-12 years experience in an accounting or large-scale implementation facing role, handling highly complex issues.

- Must be capable of dealing confidently and professionally at executive level and with customers.

- Proficiency in Microsoft 365 (e.g. SharePoint, Excel, Teams) and generative AI tools (e.g., ChatGPT, Copilot).

- Prior public accounting experience with mid to large-size firm(s) or other professional services experience.

- Experience leading Business or System Analysts in Agile delivery methodology (preferred).

- Awareness of regulatory requirements (7216 Consent, GLBA, GDPR) and InfoSec policies and procedures (preferred).

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(ref:iimjobs.com)