Job descriptionJob Title: GSB Assistant Relationship Manager Location: Mumbai, India Perm/Contract/ Full-time/Part-time: Permanent On-site/Hybrid/Remote: On-site Who We Are Robert Walters is the world’s most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. Our Outsourcing service delivers recruitment for some of the world’s top employers, and we are currently recruiting on behalf of one our client which is the Fifth largest global bank globally by assets, with 2400 locations in over 50 markets. Our client has approximately 360 years of history. Its global network has over 180,000 employees. It was ranked as the fourth largest in the world. The Role Our client is seeking a GSB Assistant Relationship Manager in the Banking division. This role offers an exciting opportunity to join a global team, providing top-tier service to existing and prospective clients while expanding the business on a product and global level. Job Description: Role Summary: Assist the Relationship Banker(s) in client coverage and origination for Global Subsidiary Relationships (GSB) based in the West India region. These would cover subsidiaries of our global clients from the US, EMEA, and Asia. The role would entail working together with the Senior RM in: - Managing day-to-day coverage, execution, and servicing for a portfolio of existing relationships and deepening engagement. - Exploring the white space of prospect names and onboarding new relationships to grow the GSB West India franchise. - Contributing strategic insights and market benchmarking for the development and direction of the GSB business in India. - Supporting the achievement of hard financial targets and other sales KPIs around quality of origination and client management as assigned for the West India GSB business. Primary Responsibilities Strategic - Ideate and contribute beyond the immediate remit, bringing in strategic and global perspectives to build and transform the franchise for the better. - Identify and recommend areas of improvement. - Look for efficiencies in internal processes and transaction execution. - Facilitate market benchmarking and streamlining of products, processes, risk frameworks, and capabilities. Financial - Support the Senior RM in delivering financial KPIs including GOP/NOP, Product and Network Cross-sell, RoE, LD Gap, Asset/RWA, and new onboarding targets. - Maintain active client dialogue and engagement, ensuring clients see us as their preferred port of call for all relevant and meaningful business opportunities. - Independently manage all execution, servicing, and transaction management activities for clients. People - Build strong working relationships and rapport with product and network partners, as well as other first- and second-line stakeholders, to ensure support and alignment on common goals and KPIs. Control - Ensure adequate business controls around risk and compliance thresholds. - Exhibit and promote a “do the right thing” culture. - Closely monitor credit and operational loss incidents and work-out situations. Skills & Knowledge: - Good clients connect and relationships, preferably in the MNC client segment. - Hands-on relationship management, new origination, and transaction execution experience. - Relevant product knowledge (Transaction Banking, Global Markets, Credit Risk, Regulatory Compliance). - Strong communication, presentation, influencing, and stakeholder management skills. Qualifications: - MBA / CA Experience: 5-10 years of experience in: - MNC Client Coverage. - Transaction Banking. - Global Markets Sales. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organisations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities. Client promotes collaboration and aims to provide a supportive and inclusive environment where all individuals can maximize their full potential. As we are continuously hiring for all our clients in the region, we will retain your CV in our database for any other positions that may fit your profile. Therefore, please let us know if you are not agreeable to that.
