Centralized Service Management – ELK Stack

Job Title : Centralized Service Management - ELK Stack

Experience : 7 to 11 Years

Location : Mumbai

Roles & Responsibilities

• Drive enterprise-wide adoption of ELK Stack for centralized logging monitoring and observability.
  
• Collaborate with infrastructure development and operations teams to implement SRE practices and AIOps initiatives.
  
• Oversee Incident Problem Change Capacity Asset and Knowledge Management processes.
  
• Monitor project performance KPIs service delivery and ensure adherence to ITSM best practices.
  
• Develop dashboards MIS reports and analytics using Power BI and data visualization tools.
  
• Identify automation opportunities and implement continuous service improvement initiatives.
  
• Ensure regulatory compliance governance documentation and operational process standardization.
  
• Coordinate with cross-functional stakeholders to manage risks escalations and operational improvements.

Requisites

• Bachelors or Masters degree in Computer Science Information Technology Engineering or a related field.
  
• Strong expertise in ELK Stack Observability SRE and IT Operations Management.
  
• Good knowledge of ITIL processes ServiceNow Incident Problem Change and Capacity Management.
  
• Hands-on experience with Python Power BI Data Analytics and Dashboard Development.
  
• Understanding of DevOps CI/CD SDLC Agile/Scrum and Infrastructure Operations.
  
• Experience with enterprise monitoring logging automation and AIOps concepts.
  
• Strong stakeholder management project coordination and technical documentation skills.
  
• Excellent analytical problem-solving communication and reporting abilities.
  
• Exposure to AI/ML Agentic AI or R Studio is an added advantage.

Required Skills:

PythonAIJavaC appsLoad balancerCI/CDDevOps

Employment Type : Full Time
Experience: years
Vacancy: 1