Tax Resource Management Manager

We are seeking a Resource Manager to join the Tax practice in our Mumbai office. We are seeking someone who thrives in a growing environment and providing clients with exceptional services.

• Day-to-day management of the India Resource Management team for all service lines
• Critical contributor to success of work allocation, assignment & scheduling function
• Prioritize staffing decisions based on engagement risk, specialization requirements,
• timing constraints, staffing continuity and geographic considerations
• Daily use of Pro Staff system to check on staffing schedules, monitor and help resolve
• conflict
• Ability to foster relationships at all levels to become an influencer
• Champion the charge for the continuation of global scheduling
• Understand tax tasks, associated deadlines, and skills necessary to make sound
• staffing planning and assignment decisions
• Ability to recommend use of automation where applicable and identify areas for
• efficiencies and improvement
• Create and implement standardized process for staffing updates within niche groups
• and ensure its implementation
• Work with management team on high level conflicts
• Proactively on-board new hires - build out standard practice; document, implement
• and ensure consistency
• Proactively build out schedules for new hires
• Proactively manage off-boarding and backfill of work and notification process to
• appropriate client partners
• Daily monitoring of time entry and billable hours reports along with follow up to niche
• leaders
• Prepare various reports and presentations for Senior Leadership
• Work closely with RM to identify and resolve employee issues
• Become familiar with all firm policies to advise and execute Alternative Work
• Arrangements, Personal Leave of Absence, etc.
• Prepare and Review resource management related MIS / Reporting / Dashboard

Qualifications

• Masters or equivalent through regular academic programs. MBA preferred
• Resource Planning & Management experience: 7+ years (Preferably in US process
• Familiarity with tax filing procedures and regulations (US Clients)
• Skilled in the use of tax software and Microsoft Office, especially Excel and Outlook
• Well organized, extremely accurate, strong attention to detail, and reliable
   Ability to multitask
   Capable of working under pressure to meet stringent deadlines