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Ennismore
Hostess- The Hoxton Bengaluru CityEnnismore • Bengaluru, Karnataka, India
Hostess- The Hoxton Bengaluru City

Hostess- The Hoxton Bengaluru City

Ennismore • Bengaluru, Karnataka, India
26 days ago
Job description
Job Description

What you’ll do…

  • Provide a genuinely welcoming and memorable experience for our guests, from a Hox welcome, to handling any questions and helping out with requests.
  • Deal with the coming and going of guests, making sure all bills are correct and contain no surprises.
  • Work with all our teams to make sure we're always busy and help our restaurant team with any individual and group bookings.
  • Answer phones, sort out requests, give recommendations - you're the one-stop-shop for our guests to turn to.
  • Take reservations over the phone, handle cash and card payments and help out the team on the floor.
  • Master the use of the online reservation system and be sure to add all necessary information to reservations.
  • Anticipate needs and proactively provide solutions so that our guests’ expectations are not only met but exceeded.

Qualifications

What we’re looking for…

  • Individuals. You’re looking for a place where you can be you; no clones in suits here.
  • Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
  • You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
  • You’re not precious. We leave our egos at the door and help get things done.
  • You’re up for doing things differently and trying (almost) everything once.
  • If we got stuck in a lift together, we’d have a good time and share a few laughs.
  • You want to be part of a team that works hard, supports each other, and has fun along the way.
  • Previous experience in a busy front of house role; you genuinely care about making people feel welcome and looked after.
  • Nothing is an issue for you, you know what our guests want even before they do.
  • It's all about attitude for us, someone who enjoys being helpful to others; that person who makes you feel confident they can answer any question and who you'd want to stop and chat to.


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Hostess- The Hoxton Bengaluru City • Bengaluru, Karnataka, India

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