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Blue Dart Express
Senior Executive - Retail Sales - IXGBlue Dart Express • Belgaum, India
Senior Executive - Retail Sales - IXG

Senior Executive - Retail Sales - IXG

Blue Dart Express • Belgaum, India
28 days ago
Job description
Job Purpose

This role will focus on managing the end-to-end sales cycle, ensuring customer satisfaction, and driving sustained business development. It requires a highly motivated and target-driven individual with a strong understanding of the channels model and geography of the said area within the logistics and courier industry.

Key Responsibilities

Channel Partner & Customer Management

  • Develop and maintain strong relationships with existing customers, ensuring revenue retention.
  • Identify and drive new business opportunities through channel partners.
  • Monitor and enhance channel partner performance in terms of revenue, sales, and profitability.
  • Support sales capability-building initiatives for sales teams and channel partners.

Sales Operations & Compliance

  • Develop strategy implementation plans, detailing key objectives, tasks, timelines and budgets for each of the customer groups Pre-paid , FOD and promoting feature sales ( DOD / FOV etc ) customers thru ESA network.
  • Ensure a steady revenue stream from retail customer base in territory assigned and enhancing territory boundaries by adding new ESAs .
  • Monitoring monthly MIS of retail revenues, brand , operations, service standards, and competition and business trends to the Retail Manager .
  • Establish and maintain mutually beneficial relationships with ESA s etc to obtain the best retail exposure, customer loyalty, quality services and profitability for the BD network.

Drive Sales Capability:


Collection & Remittance

  • Ensure achievement of collection targets within the set remittance cycle and Days Sales Outstanding (DSO) benchmarks.
  • Monitoring monthly MIS of retail revenues, brand , operations, service standards, and competition and business trends to the Retail Manager .

Qualifications


Education

  • Graduate degree in Business Administration, Sales, Marketing, or a related field.
  • An MBA or Postgraduate degree in Sales & Marketing is preferred.

Experience

  • 1-4 years of experience in sales, business development, or key account management in the logistics, courier, supply chain, or e-commerce industry.
  • Experience in B2B sales, managing channel partners, and driving revenue growth is an added advantage.

Technical Skills & Experience


Core Technical Skills

  • Strong understanding of sales processes, revenue management, and market expansion strategies.
  • Experience in logistics, courier services, or supply chain management.
  • Proficiency in using sales tracking tools like Saffire and Avature.
  • Knowledge of data analytics and business intelligence tools for tracking sales trends and performance.

Behavioural Competencies

  • Result-Oriented: Strong drive to achieve sales targets and revenue growth.
  • Customer-Centric: Ability to develop and maintain strong customer relationships.
  • Analytical Thinking: Proactive approach to market analysis and business development.
  • Negotiation & Influence: Strong persuasion skills to drive sales and revenue enhancement.

Key Performance Indicators (KPIs)


S.No


Key Result Areas (KRAs)


Key Performance Indicators (KPIs)


1

Growth in Area Revenues

% achievement of product-wise and channel-wise revenue targets

Achievement of yield targets (Yield per piece) for all products

2

Drive Market Growth

% increase in revenues from key industry segments (e.g., Automotive, Life Sciences, etc.) and key accounts

3

Enhance Revenues via Channel Partners

Revenue targets achieved through RSPs and other channel partners

3

Ensure Timely Collections

Achievement of Logic Remittance targets

Reduction in outstanding receivables (e.g., 60-day, 90-day, 150-day buckets)

4

Drive Sales Capability, Productivity, and Process Adherence

Achievement of Sales KPIs and compliance with SOPs

5

New ESA Development

Successful onboarding of new channel partners in the Area

6

Foster a Performance-Driven Culture

Timely adherence to Performance Management System guidelines

7

Drive Employee Morale and Engagement

Employee retention and engagement metrics














Skills Required
Data Analytics, Business Intelligence Tools, Supply Chain Management, Revenue Management
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Senior Executive - Retail Sales - IXG • Belgaum, India

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