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Job Description
FTC- Ecommerce Sales Operations;We are seeking an FTC (Fixed-Term Contract) Ecommerce Sales Operations professional to support and optimize our online sales channels. This role will be crucial in ensuring the smooth and efficient execution of e-commerce strategies contributing to increased sales and an enhanced customer experience across our digital platforms.Job Responsibilities:**
* Manage and maintain product listings pricing and promotional activities across various e-commerce platforms.
* Monitor and analyze sales performance data identifying trends opportunities and areas for improvement.
* Coordinate with internal teams (marketing supply chain customer service) to ensure seamless order fulfillment and customer satisfaction.
* Implement and track performance of digital marketing campaigns and promotional offers.
* Assist in the development and execution of e-commerce strategies to drive online sales growth.
* Manage inventory levels and ensure product availability on e-commerce channels.
* Provide regular reports on e-commerce performance to management.
* Stay updated on e-commerce trends technologies and best practices.
* Support the resolution of customer queries and issues related to online orders.
* Ensure compliance with all e-commerce platform guidelines and company policies.
Job Qualifications:**
* Bachelors degree in Business Administration Marketing E-commerce or a related field.
* Proven experience (0-1 years) in e-commerce sales operations preferably within the pharmaceutical or FMCG industry.
* Strong understanding of various e-commerce platforms and online marketplaces.
* Proficiency in data analysis and reporting tools (e.g. Excel Google Analytics).
* Excellent communication organizational and problem-solving skills.
* Ability to work independently and collaboratively in a fast-paced environment.
* Familiarity with digital marketing concepts and strategies.
* Strong attention to detail and accuracy.
* Prior experience with ERP or CRM systems is a plus.
Required Experience:
Contract
FTC- Ecommerce Sales Operations • Mumbai, Maharashtra, India
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