Marketplace Support & Capability Development Analyst

About us:

As a Fortune 50 company with more than 400000 team members worldwide Target is an iconic brand and one of Americas leading retailers.

Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values different voices and lifts each other up. Here we believe your unique perspective is important and youll build relationships by being authentic and respectful.
Overview about TII
At Target we have a timeless purpose and a proven strategy. And that hasnt happened by accident. Some of the best minds from different backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru where Target in India operates as a fully integrated part of Targets global team and has more than 4000 team members supporting the companys global strategy and operations.

L4 Marketplace Support & Capability Development Analyst-Partner Engagement

About this Opportunity

In this role youll support Target PlusSupport and Capability Developmentby helping scale how we enable marketplace partners through clear processes resources communications and readiness support. This role sits within theSupport and Capability Development-PartnerEngagementteam which owns the holistic roadmap for improving the partner experience across Target Plus.

You will partner with cross-functional teams across Product Operations PartnerAccountManagement Creative and other Target Plus teams. You will help translate business changes and partner needs into clearengagementplans coordinated execution and measurable partner outcomes.

A successful candidate will be highly organized comfortable navigating ambiguity strong in stakeholder management and able to drive multiple cross-functional efforts with accountability and independence.

Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.

Primary Responsibilities

Partner Engagement & Change Support

Support partner-facing change management for new processes tools policies and operational updates.Manage intake prioritization support timelines and status tracking forengagementrequests.Partner with SMEs to clarify scope partner impact launch timing and readiness needs.Coordinate communications training needs FAQs and resource updates for partner-facing changes.Identify risks dependencies and gaps that may impact partner readiness oradoption.

Resource & Knowledge Management

Lead creation maintenance and governance of partner-facing resources across Resource Hub Help CenterLMS and other channels.Support development and refresh of partner learning materials including guides FAQs training decks playbooks and self-service resources.Maintain content inventories ownership mapping update routines and resource freshness tracking.Identify outdated duplicative or unclear resources and recommend updates or consolidation.Use partner feedback and support trends to identify self-service improvement opportunities.

Roadmap Execution & Cross-Functional Coordination

Support execution of the Partner Experience roadmap and related business priorities.Coordinate with cross-functional partners to gatherinputs manage reviews and drive work forward.Build strong working relationshipsacrossTarget Plus teams to improve consistency and accountability.

Reporting & Continuous Improvement

Track adoption usage partner feedback and support signals to assess enablement effectiveness.Support reporting routines that connect enablement work to partner experience outcomes.

About You

Four-year degree or equivalent experience.35 years of experience in program management change managementcontent developmentandknowledge managementB2Benablement marketplace operations e-commerce or a related field.Strong project management skills with the ability to manage multiple initiatives at once.Strong written and verbal communication skills.Ability to translate complex operationalprocessesinto clearvendor-friendly guidance.Ability to navigate ambiguity clarify scope and drive work forward independently.Strong attention to detail and comfort managing trackers timelines workflows and reporting.Analytical mindset with the ability to use data and feedback to identify opportunities.Strong stakeholder management skills and ability to influence without direct authority.Comfort learning new tools systems and business processes.Experience with O365 tools SharePoint PowerPoint Excel Forms and dashboarding tools preferred.Experience intraining operationssupportoperations or marketplace environments preferred.

Required Experience:

IC

Employment Type : Full-Time
Experience: years
Vacancy: 1