3PL Amazon Easy Ship PM (L6), 3PL TransportationAmazon • Hyderabad, Telangana, India
3PL Amazon Easy Ship PM (L6), 3PL Transportation
Amazon • Hyderabad, Telangana, India
27 days ago
Job description
About the Role
Amazon Easy Ship (AES) connects third-party sellers with Amazons carrier network for end-to-end fulfillment in Australia. This role owns the program management layer that sits between carrier operations seller experience and the product and science teams that power AES.
You will be the single-threaded owner for 3PL transportation performance accountable for operational execution today while driving the structural improvements that reduce cost improve pickup reliability and unlock new delivery capabilities for sellers and customers tomorrow. The role operates at the intersection of carrier management DEX science and product development with a dotted-line management responsibility into the POC team.
This is a high-visibility high-complexity role requiring someone who can shift fluidly between pulling a same-day pickup rescue and building the OP2 narrative that justifies next years investment.
Key job responsibilities
Key Responsibilities
Carrier Operations & Pickup Performance
Own day-to-day operational execution across 3PL carrier and seller workstreams including capacity management and pickup rescue coordination
Lead carrier pickup miss follow-ups and seller coaching programs; maintain >98% FDPS through EF Ops and NOC escalation pathways
Manage carrier relationships across all active 3PL partners serving as the primary escalation point for AU Transportation
Strategic Carrier Initiatives
Drive structural improvement programs including SDD Local Heavy & Bulky slot optimisation and geolocation-based routing
Own the AES pickup success initiative roadmap in partnership with AU Transportation; identify and close systemic gaps in pickup reliability
Delivery Experience & Promise Ownership
Own transit time pads and DEA configuration for AES shipments
Partner with the science team to provide input for ML model improvements; manage seller holiday configurations via the Bulk Processing tool
Monitor Click-to-Promise (C2P) performance and investigate promise accuracy bugs in coordination with DEX
Cost to Serve Reduction
Identify and execute innovation opportunities to reduce cost-to-serve across the 3PL transportation network
Build business cases for structural solves; quantify trade-offs between service cost and seller experience
Reporting & Goal Setting
Own WBR MBR and QBR reporting for 3P transportation; build and maintain reporting infrastructure
Lead OP1/OP2 goal-setting for the 3P carrier workstream; track and communicate progress against plan
Product Management
Act as the operational product manager for AES tech improvements: Locality Signal on Search AES Pickup Tech ShipTech UAT and agentic AI automation initiatives
Represent operational requirements in product and tech forums; own UAT for feature releases affecting carrier or seller workflows
Program Oversight & Team
Oversee all transportation sub-programs with AFN injection accountability
Dotted-line management responsibility into the POC team; coordinate across EF Ops NOC and AU Transportation
Basic Qualifications
5 years in program management operations or supply chain in a fast-moving logistics or e-commerce environment
Demonstrated ability to manage complex cross-functional programs with multiple stakeholders and dependencies
Strong analytical capability comfortable building reporting frameworks investigating metric anomalies and translating data into action
Experience working with carrier or 3PL networks at scale
Excellent written and verbal communication; able to write clearly for senior leadership audiences
Preferred Qualifications
Experience with Amazon Easy Ship Merchant Fulfilled Network or Amazon Transportation programs
Familiarity with DEX/promise accuracy C2P or delivery science workflows
Background in product management or UAT for operational tooling
Experience writing OP1/OP2 documents and presenting at WBR/QBR forums
Exposure to agentic AI or automation tooling in an operations context
- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- 2 years of driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Employment Type : Full-Time
Experience: years
Vacancy: 1
Amazon Easy Ship (AES) connects third-party sellers with Amazons carrier network for end-to-end fulfillment in Australia. This role owns the program management layer that sits between carrier operations seller experience and the product and science teams that power AES.
You will be the single-threaded owner for 3PL transportation performance accountable for operational execution today while driving the structural improvements that reduce cost improve pickup reliability and unlock new delivery capabilities for sellers and customers tomorrow. The role operates at the intersection of carrier management DEX science and product development with a dotted-line management responsibility into the POC team.
This is a high-visibility high-complexity role requiring someone who can shift fluidly between pulling a same-day pickup rescue and building the OP2 narrative that justifies next years investment.
Key job responsibilities
Key Responsibilities
Carrier Operations & Pickup Performance
Own day-to-day operational execution across 3PL carrier and seller workstreams including capacity management and pickup rescue coordination
Lead carrier pickup miss follow-ups and seller coaching programs; maintain >98% FDPS through EF Ops and NOC escalation pathways
Manage carrier relationships across all active 3PL partners serving as the primary escalation point for AU Transportation
Strategic Carrier Initiatives
Drive structural improvement programs including SDD Local Heavy & Bulky slot optimisation and geolocation-based routing
Own the AES pickup success initiative roadmap in partnership with AU Transportation; identify and close systemic gaps in pickup reliability
Delivery Experience & Promise Ownership
Own transit time pads and DEA configuration for AES shipments
Partner with the science team to provide input for ML model improvements; manage seller holiday configurations via the Bulk Processing tool
Monitor Click-to-Promise (C2P) performance and investigate promise accuracy bugs in coordination with DEX
Cost to Serve Reduction
Identify and execute innovation opportunities to reduce cost-to-serve across the 3PL transportation network
Build business cases for structural solves; quantify trade-offs between service cost and seller experience
Reporting & Goal Setting
Own WBR MBR and QBR reporting for 3P transportation; build and maintain reporting infrastructure
Lead OP1/OP2 goal-setting for the 3P carrier workstream; track and communicate progress against plan
Product Management
Act as the operational product manager for AES tech improvements: Locality Signal on Search AES Pickup Tech ShipTech UAT and agentic AI automation initiatives
Represent operational requirements in product and tech forums; own UAT for feature releases affecting carrier or seller workflows
Program Oversight & Team
Oversee all transportation sub-programs with AFN injection accountability
Dotted-line management responsibility into the POC team; coordinate across EF Ops NOC and AU Transportation
Basic Qualifications
5 years in program management operations or supply chain in a fast-moving logistics or e-commerce environment
Demonstrated ability to manage complex cross-functional programs with multiple stakeholders and dependencies
Strong analytical capability comfortable building reporting frameworks investigating metric anomalies and translating data into action
Experience working with carrier or 3PL networks at scale
Excellent written and verbal communication; able to write clearly for senior leadership audiences
Preferred Qualifications
Experience with Amazon Easy Ship Merchant Fulfilled Network or Amazon Transportation programs
Familiarity with DEX/promise accuracy C2P or delivery science workflows
Background in product management or UAT for operational tooling
Experience writing OP1/OP2 documents and presenting at WBR/QBR forums
Exposure to agentic AI or automation tooling in an operations context
- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- 2 years of driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Employment Type : Full-Time
Experience: years
Vacancy: 1
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3PL Amazon Easy Ship PM (L6), 3PL Transportation • Hyderabad, Telangana, India