Lead - ITBP Stores & Inventory Management
JOB LOCATION Lagos, Nigeria
REPORTING TO Lead - BPM
BUSINESS UNIT / SBU Center of Excellence
DEPARTMENT Digitalization
SUB VERTICAL Business Process Management (BPM)
KEY RESPONSBILITIES
- Lead - ITBP Stores & Inventory Management is responsible for leading the design, standardization, optimization, and governance of all Store & Inventory-related business processes, ensuring accuracy, transparency, and operational efficiency.
- This role collaborates closely with cross-functional teams to streamline end-to-end store operations, strengthen internal controls, and support digital transformation initiatives.
- Act as a process transformation advisor to the Stores & Warehouse team, ensuring alignment with organizational objectives.
- Drive end-to-end demand management for the Stores function by identifying business needs and coordinating with the digitalization team to translate them into effective solutions.
- Lead the mapping, redesign, and documentation of Stores processes including Goods Receipt, Material Issuance, Stock Reconciliation, Physical Verification, Inspection, Return to Vendor, and Inter-Store Transfers.
- Establish governance, performance metrics, and process ownership for Store operations.
- Collaborate with ICT, Digitalization, and Stores teams to digitize and automate key inventory processes and ensure UAT, adoption, and value realization.
- Conduct data-driven assessments using process mining, analytics, and dashboards to monitor inventory accuracy and store efficiency.
- Support inventory planning, cycle count governance, and compliance with financial and audit requirements.
- Ensure strong change management to support continuous improvement and user adoption of digital tools.
- Promote BPM principles, standards, frameworks, and best practices across the Stores domain.
FUNCTIONAL SKILLS
- Strong understanding of SAP (MM module), Signavio, and end-to-end Stores & Inventory scenarios including GRN, MIGO, Material Master, Inventory Aging, Stock Movements, Cycle Count, Material Valuation, and reporting.
- Expertise in process documentation, requirement analysis, business process automation, and workflow design.
- Ability to interpret store-related KPIs such as inventory accuracy, lead time, stock availability, slow-moving/obsolete stock, and variance control.
- Advanced analytical capabilities for inventory reconciliation, root cause analysis, and performance reporting.
- Strong communication, presentation, and stakeholder coordination skills.
QUALIFICATION MBA/MCA/BTech/BE/MCom/BBA/CA or equivalent.
EXPERIENCE - 10+ years of industrial experience including hands-on knowledge of inventory, warehouse operations, or store management processes.
CERTIFICATIONS Like Lead Six Sigma, Signavio, SAP, PMP, Prince 2 and ITIL etc.
(ref:iimjobs.com)