Talent.com
Alorica
Customer Experience Agent Mohali Q3 2026Alorica • Mohali, Punjab, India
Customer Experience Agent Mohali Q3 2026

Customer Experience Agent Mohali Q3 2026

Alorica • Mohali, Punjab, India
28 days ago
Job description
Description
About Alorica India:
Alorica is a leading provider of Business Process and Customer Satisfaction Outsourcing solutions that span the entire customer lifecycle. But thats just a very technical way of saying what we really do which is to make lives betterone interaction at a time.
100000 strong and dedicated to delivering insanely great customer experiences to people across the globe. Its our privilege to partner with the worlds largest and most respected brandsembracing every day and every challenge with Passion Performance and Possibilities.
The worlds largest provider of customer experiences to North American consumers.
14 Countries. 100 Locations. Over 100000 Employees. One Planet (for now).
We Serve More than 200 Major Clients Worldwide Including:
  • 4 of the top 5 wireless providers
  • 4 of the top 8 healthcare companies on the Fortune 500
  • 4 of the top 10 banks on the Fortune 500
  • 5 of the worlds largest retailers
  • 4 of the top 10 largest car manufacturers
  • 10 of the top 20 regulated utility companies
  • 3 of the 5 largest technology companies


Responsibilities
  • Provide customer support and resolve customer queries via call.
  • Build credibility and trust with the customers by empathizing with their problem in words proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT) scores for the work you performed.
  • Research Diagnose troubleshoot and identify solutions to resolve customer issues.
  • Candidate should be flexible to work in 24*7 environments (US Shift).


Qualifications
  • Freshers to 5yrs of experience with Customer Support *
  • Experience in an International Voice Process.
  • The candidate should have excellent command over English - fluency in spoken English customer service skills and high energy levels.
  • Candidates who have experience into domestic Voice Process can be considered as freshers.








Required Experience:

Unclear Seniority


Employment Type : Full-Time
Experience: years
Vacancy: 1
Create a job alert for this search

Customer Experience Agent Mohali Q3 2026 • Mohali, Punjab, India

Similar jobs

Customer Experience Assistant (Full Time and Part Time)

Eclerx Services Pvt LimitedChandigarh, Chandigarh (district); Chandigarh (union territory), IN

The ideal candidate loves talking to people and proactively solving issues.You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with custom... Show more

 • Promoted

Customer Success Executive

StatusbrewMohali, Punjab, India

Statusbrew is a social media management platform used by teams and agencies worldwide to schedule content, manage engagement across 20+ channels, run analytics, and moderate conversations, all from... Show more

 • Promoted

Part Time Evening and Weekends Customer Care Assistant

TPSahibzada Ajit Singh Nagar, Punjab, IN

Teleperformance is Hiring | Chat Support Executive Kick-start your career with Teleperformance, a global leader in customer experience management! We're looking for energetic, customer-focused ind... Show more

 • Promoted

Customer Experience Advisor (full time & part time)

Eclerx Services Pvt LimitedChandigarh, Chandigarh (district); Chandigarh (union territory), IN

The ideal candidate loves talking to people and proactively solving issues.You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with custom... Show more

 • Promoted

Customer Support Specialist - Training

TPSahibzada Ajit Singh Nagar, Punjab, IN

WE ARE HIRING AT TELEPERFORMANCE! Are you looking to kickstart or grow your career in Customer Support? We are actively hiring for E-Commerce Blended Process for TP Mohali location! Shifts: Rota... Show more

 • Promoted

Customer Support Specialist (Permanent)

TPSahibzada Ajit Singh Nagar, Punjab, IN

Work from home Posting Job Title: Customer Care Executive Location: Work from home Company: Teleperformance Employment Type : 3 months Contractual Shifts : Rotational shift (Including... Show more

 • Promoted

Enterprise Account Executive - Europe

Aelum Consulting - ServiceNow Premier PartnerMohali, Punjab, India

Aelum Consulting is a ServiceNow Partner helping enterprises accelerate digital transformation through workflow automation, enterprise service management, AI-driven solutions, and consulting servic... Show more

 • Promoted

Operations Team Lead

TPSahibzada Ajit Singh Nagar, Punjab, IN

We are looking for a dynamic and experienced Team Leader to manage our BPO team in Mohali specializing in domestic e-commerce processes.The ideal candidate will have a strong background in BPO oper... Show more

 • Promoted

Customer Support Specialists

TPSahibzada Ajit Singh Nagar, Punjab, IN

WE ARE HIRING AT TELEPERFORMANCE! Are you looking to kickstart or grow your career in Customer Support? We are actively hiring for E-Commerce Blended Process for TP Mohali location! Shifts: Rota... Show more

 • Promoted

Customer Support Specialist

TPSahibzada Ajit Singh Nagar, Punjab, IN

Job Title: Customer Care Executive.Rotational shift (Including Rotational weekends and holidays).Required : Laptop/Pc , Wifi, Inverter.Handle inbound and/or outbound customer calls, chats, or email... Show more

 • Promoted

Account Executive

GroARMohali, Punjab, India

Job Title: Account Executive Work Timings: Eastern Time Zone - USA Location: Preferred Hyderabad, Anywhere in India.Immediate Joining About GroAR: At GroAR, we are revolutionizing the sales landsc... Show more

 • Promoted

Customer Experience Assistant (Full Time and Part Time)

TPSahibzada Ajit Singh Nagar, Punjab, IN

Teleperformance is Hiring || Customer Service Representative (Domestic E-Commerce Process) Position: Customer Service Representative – Domestic E-Commerce Process Work Mode: Remote (Work from H... Show more

 • Promoted

Customer Experience Advisor (full time & part time)

TPSahibzada Ajit Singh Nagar, Punjab, IN

Teleperformance is Hiring | Chat Support Executive Kick-start your career with Teleperformance, a global leader in customer experience management! We're looking for energetic, customer-focused ind... Show more

 • Promoted

Customer Service Specialist

TPSahibzada Ajit Singh Nagar, Punjab, IN

Qualification - HSC / Graduate Freshers - Can also apply.Shifts - Rotational shifts (Including Night Shifts).Handle customer queries through chat and voice (international clients).Deliver accurate ... Show more

 • Promoted

Customer Service Representative

TPSahibzada Ajit Singh Nagar, Punjab, IN

Customer Support Executive - Voice | Teleperformance Mohali.Hiring for E-Commerce Returns Process | Teleperformance Mohali.Teleperformance is expanding its customer support team and is looking for ... Show more

 • Promoted

Customer Success Manager - SMA

BrightEdgeMohali, Punjab, India

About the Company BrightEdge Location: Bengaluru / Mumbai / Delhi / Pune (Remote) Experience: 3-8 years Timings - EST / PST (4:30 PM to 1:30 AM IST) Customer Success Manager Level Senior Indi... Show more

 • Promoted

Account Executive

TechKareerMohali, Republic Of India, IN

We're helping an Identity platform hire a Enterprise Account Executive.Enterprise Account Executive — Identity & Access Management.India, ideally Delhi NCR, Bengaluru, Mumbai.We are an identity pla... Show more

 • Promoted

Account Executive

TestGrid.ioMohali, Republic Of India, IN

Experience: 3–7 years in B2B SaaS Sales (with European market exposure preferred).TestGrid is a leading provider of end-to-end automation cloud and on-premise testing solutions, helping enterprises... Show more

 • Promoted

Customer Support Executive

TPSahibzada Ajit Singh Nagar, Punjab, IN

Hiring for Customer Support Executive.Comfortable to work in rotational shifts and rotational week offs.If you are interested, kindly share your resume on WhatsApp 8796779218. Show more

 • Promoted

Sales Engineer

EDAN Instruments, Inc.Mohali, Punjab, India

Location New Delhi(Delhi) , Rajasthan(Jaipur), Uttar Pradesh(Lucknow), Karnataka(Bengaluru), Maharashtra(Mumbai), Maharashtra, Gujarat, Madhya, Pradesh, Chhattisgarh, Odisha, Jharkhand, North, East... Show more