DD&T Cluster Lead (BP) Southeast Asia & India

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Job Description

Title: - DD&T Cluster Lead (BP) Southeast Asia & India

Location: - Bengaluru India

ROLE POSITION:

Acts as the single DD&T business partner / front doorfor the Cluster (LOCs and functions) for enterprise DD&T capabilities and demand

ROLE OBJECTIVE

Working in close collaboration with the cross-functional partners in the Cluster IBU and ICC teams you will:

• Serve as the Clusters DD&T Business Partner and single point of accountability forupfront problem framing requirementshapingprioritizing and progressing technology and AI demand into enterprise delivery pathwayswith a strong emphasis on upfront solution discovery process understanding and value framing before demand enters delivery.

• Represent DD&T in Cluster leadership forums (and key function/LOC governance) ensuring business strategy pain points and opportunities are translated into an outcome-led DD&T roadmap.

• Provide clear structured communication to DD&TAreaHeads oncluster health: demand pipeline delivery status adoption/value realization risks and escalations

• Drive innovationtransformation& adoption ofenterpriseDD&Tsolutions and serviceswithinthecluster.

• Act as a thought leader and show the organization the art of the possible withrespect totechnology and AI

• Ensure that operations and support for DD&T solutions and services initiatives areestablishedwithin the cluster to promote sustainability and adoption.

• Be hands-on and drive selectedflagshipDD&Tinitiativeswithintheclusterandensurethat solution discovery requirement quality and demand sequencing remain core responsibilities of the role even when delivery is delegated.

• Ensure that allDD&TGovernance Risk & Compliance (GRC)areadhered to andfollowedwithinthecluster.

KEYACCOUNTABILITIES

• Own the Cluster DD&T Business Partner (front door) model.Establish a clear engagement pathway for LOCs/functions including transparent decision-making for priorities and trade-offs.

• Lead portfolio governance for the cluster.Maintain an integrated view ofdemand initiativesdependenciesandcapacity constraints; ensure work is sequenced to maximize business outcomes and adoption (not just delivery).

• Provideeffectivecommunication and escalation management.Produce concise updates to DD&T Head Europe/Intercontinentalcovering: top challenges opportunities delivery risks adoption KPIs complianceissues and decisions

• Own the cluster Technology & AI adoption agenda.Maintain the cluster portfolio of enterprise DD&T capabilities to be adopted (Data AIDigital/Omnichannel platforms&engagement with Digital & Campaign Operation) with clear priorities sequencing dependencies KPIs and outcomesand ensure alignment with strategic priorities and enterprise roadmap

• Translate business demand into enterprise-ready requirementsincluding clear problem statements business process flowsautomationand integration needs (e.g. PSP SAP CRM) data dependencies and adoption considerations

• Be hands on and personallylead 12 flagship cluster initiatives()by shaping the use case defining requirementsvalidatingsolution fit and driving adoption and engageother clusters IBU DD&TandICC/GCC teams for delivery

• Act asaTechnology & AI thought leaderand ambassador.Continuouslyidentifywhere enterprise AI/automation/digital capabilities can materially improve outcomes;Communicateand inspire the organization onwhat isfeasiblenow vs later and whatthe prerequisites (e.g.data quality) are to move to the future.

• Lead responsible AI adoption and guardrails.Promote use of approved enterprise AI platforms and patterns; ensure AI use cases include practical controls (data provenance human oversight monitoring change control documentation) and actively prevent unapproved tools/solutions that create compliance risk or technical debt.

• Partner with ICC/GCC for scalable delivery. Ensure that DD&T products and servicesaredelivered by ICC/GCC delivery teamsand act as the main ICC/GCC contact point in clusterfor prioritization escalation defect/incident trends enhancement requestsetc.

• Ensurealean operating modelexistsfor supported solutions.Ensure a minimumviablebut complete support model existsin clusteri.e.process& dataownership with businessescalation into global support/vendor teams etc.

• Own cluster DD&T Governance Risk & Compliance (GRC)executionand audit readiness.Ensure all adopted solutions and local configurations follow required controls (privacy security access governance third-party risk documentation/evidence retention) and that cluster teams follow compliant ways of working without slowing delivery unnecessarily.

Operating Cadence & Reporting

• Establish a regular operating cadence with DD&T Head Europe to review cluster portfolio adoption/value risks resourcing constraints and escalations; ensure early visibility of issues and opportunities

DESIRED BEHAVIOUR

• Influences without authority to drive adoption and outcomes.Aligns LOC and global stakeholders builds momentum and removes blockers through credibility evidence and persistence.

• Operates effectively in ambiguity with a structured pragmatic approach.Breaks complex problems into actionable steps makes decisions with imperfect information and adapts quickly as facts change.

• Builds andleveragescross-functional networks to get work done.Creates trusted relationships across business DD&T data digital/omnichannel security/privacy and vendors to accelerate delivery in a lean setup.

• Communicates with clarity and technical depth (verbal and written).Translates technology and AI topics into business implications; produces crisp requirements decision logs andadoptioncommunications.

• Leads by example with a standard-first value-realization mindset.Champions reuse of enterprise solutionsstays hands-on in keydiscussions andfocuses on measurable adoption and benefits beyond go-live.

• Demonstrates executive presence and consultative partnering.Builds credibility with cluster leaders; challenges constructively frames options with trade-offs and drives decisions.

COMPETENCIES andEXPERIENCE REQUIREMENTS

• 8years ofcommercial IT/technologyexperiencepreferably within the Life Sciences Industry

• In-depth understanding of the commercial business. Ability to translate between technical and non-technical language.

• Deeptechnicalunderstandingand hands on experienceofData Analytics and AIapplications within the healthcare industry.

• Exceptional communication and collaboration skills to drive cross-functional initiatives.

• Proventrack recordof leading digital transformation projects in a large organization.

• Preferable experience in one of theIBU LOCs(understanding how the local teams areoperating)

• Expertunderstanding of Takeda Technologyecosystem(Salesforcetech stack Databricksetc)

• Project Management and Change Management Experience

• Goodunderstanding of Digital Compliance requirements and governanceprocesses

Locations

IND - Bengaluru

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time
Employment Type : Full-Time
Experience: years
Vacancy: 1