Forward Deployed Product Manager - Sprinklr

Role & Responsibilities :

What you'll do :

- Embed with enterprise customers to understand their business processes, systems landscape, and data, and translate that into concrete use cases for AI agents, automations, and applications.

- Build working solutions on the UnifyApps platform yourself, using the no-code builders, integrations, and data layer to ship, iterate, and get to production.

- Own the technical and functional design of deployments across systems like Salesforce, Workday, SAP, ServiceNow, core banking and telecom stacks.

- Work with customer stakeholders from process owners up to CXOs by running discovery workshops, demos, solution reviews, and go-live.

- Define success metrics for each deployment and hold the deployment to them.

- Feed patterns and gaps back to the core product and engineering teams to turn repeated custom work into platform capability.

- Support pre-sales and pilot conversations where deep product depth is needed.

Ideal Candidate :

- Strong Forward Deployed Product Manager Profile with robust exposure to client facing delivery.

- Mandatory Experience 1: Must have 4+ years of total experience, including at least 1+ year of experience as a Product Manager/Forward Deployed Product Manager at Sprinklr (previously, not currently employed there), along with recent experience in a Tech consulting company as a Forward Deployed Product Manager, working closely with clients in an onsite or customer-facing capacity.

- Mandatory Experience 2 : Must have a strong track record of client-facing delivery, having run implementations or deployments for large enterprise customers.

- Mandatory Experience 3 : Must have experience running discovery workshops, demos, solution reviews, and go-lives with enterprise stakeholders from process owners up to CXO level.

- Mandatory Tech Skill 1: Must be comfortable getting hands-on, able to read API docs, model data flows, write SQL, and reason about system integrations.

- Mandatory Skill 1: Must have experience working closely with designers, engineers, testers and other stakeholders.

- Mandatory Skill 2: Must have a bias to build, with comfort in ambiguity and evolving scope.

- Mandatory Company: Should be an Ex-Sprinklr employee, currently working with IT Services/Tech Consulting companies.

- Mandatory Note: Candidate should be open to relocate to other cities based on the client requirements as needed.

- Preferred AI Depth: Exposure to enterprise AI deployments in production, including evaluation, guardrails, and observability of agents.

(ref:hirist.tech)