Skill : Product Manager
Location : Chennai
Mode : Hybrid
Banking domain exp is mandate along with some exp in digital banking products.
Job Description :
- We are looking for a Product Manager of Digital Product to lead our platform product capabilities, which power the onboarding experience globally.
- As the Product Manager, you will have the opportunity to define the platform roadmap and make a direct contribution to the success of our company.
- You will lead a team of Associate Product Owners, co-creating with high performing teams across marketing, engineering, design, analytics, and other product disciplines.
- You will have a real passion for using scientific methods and technology to build user-centric solutions to challenging problems, for bold decision-making and for digital innovation. You will enjoy being challenged in a fun, collaborative, diverse and inclusive team :
- You will be responsible for identifying opportunities, defining and launching features, as well as implementing capabilities tied to a multi-year roadmap.
- Co-create the Digital Acquisition platform product strategy, roadmap, and growth opportunities for Consumer, Commercial and Banking product offerings.
- Lead a team of Platform Product Owners, inspiring and motivating to performance excellence.
- Lead with a strong operational and risk management mindset to ensure risk management protocols design, implementation, testing & enhancements.
- Own and maintain reusable components and design patterns used across the platforms/shared services.
- Own and evolve core APIs and services that support multiple journeys and channels.
- Define and govern standards, contracts, and guidelines for platform usage.
- Partner closely with journey teams to productize proven experiments into scalable, robust capabilities.
- Leverage quantitative and qualitative data to drive informed decisions, prioritization and experimentation strategy.
- Develop a deep understanding of the customer experience, researching and analysing user experience data and analytics to identify and quantify opportunity areas.
- Continuously engage with partners and stakeholders to maintain an always-on iterative feature roadmap, including transparency, regular ceremonies.
- Drive Platform objectives with a clear backlog and roadmap tied to:
1. Adoption and reuse metrics (e.g., number of journeys using shared components).
2. Reliability and performance (SLAs, error rates).
3. Speed-to-market enablement (cycle time to spin up new journeys using existing building blocks).
Minimum Qualifications :
- Strong background in digital product and conversion optimization.
- Demonstrated ability to articulate a vision and motivate, coach, inspire, and challenge a high performing team to achieve that vision.
- Demonstrated negotiation and influencing skills at senior levels of an organization.
- Demonstrated experience in leading software development delivery teams.
- Highly organized, self-starter, comfortable working in white space.
- An ability to work in a deadline driven environment with a fast pace and changing needs.
- Attention to detail and a keen understanding of data and analytics.
- Excellent written and verbal communication skills and experience working with senior leaders.
- Able to build positive relationships, influence decisions and make things happen.
- Comfortable with constructive conflict.
Preferred Qualifications :
- Experience working within a digital product software development team and experimentation, including A/B, multivariate and multi-armed banding testing.
- Experience in building and managing global digital platform products built for scale and reusability.
- Experience working with geographically dispersed cross functional teams.
- Quantitative degree, MBA preferred.
Product Manager - Roadmap & Strategy • Chennai