Operations Coordinator_HubSpot

HubSpot Functional Administrator:

We are looking for aHubSpot Functional Administratorto provide day-to-day support for our HubSpot users. In this role, you help colleagues with questions,small changes, and functional issues within the HubSpot platform. You ensure the system works smoothly and supportteams inusing HubSpot correctly.

This position is ideal for someone early in their career who wants to grow their HubSpot skills while supporting Marketing, Sales, and Service teams in their daily work.

Key Responsibilities:

• Handle incoming HubSpot questions and support requests from users.
• Troubleshoot functional issues and guide users on how to use HubSpot effectively.
• Makesmall changessuch as updates to properties, pipelines, lists, or simple workflows.
• Maintain data quality by checking for errors and helping users correct them.
• Create basic documentation forcommon questionsand standard processes.
• Escalate technical or complex issues to IT or specialist teams when needed.

Qualifications:

• Bachelor-level education (or equivalent).
• 12 years of experience with HubSpot or another CRM/marketing platform.
• Basic understanding of CRM processes and marketing automation.
• Service-oriented mindset with interest in helping users.
• Analytical,accurate, and able to follow structured processes.
• Strong communicationskills.
• HubSpot certifications are a plus.

Competencies:

• Customer-focused and helpful.
• Eagerto learn and develop HubSpot knowledge.
• Able to manage multiple small support requests.
• Organized anddetail-oriented.