Talent.com
Accenture
HR Service Delivery Senior AnalystAccenture • Hyderabad / Secunderabad, Telangana, India
HR Service Delivery Senior Analyst

HR Service Delivery Senior Analyst

Accenture • Hyderabad / Secunderabad, Telangana, India
30+ days ago
Job description
Skill required: Talent Acquisition - Talent Identification

Designation: HR Service Delivery Senior Analyst

Qualifications:Any Graduation

Years of Experience:5 to 8 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do Own hiring manager intake meetings, define role scorecards, sourcing strategy, and hiring plans for the assigned portfolio. Drive sourcing across job boards, employee referrals, LinkedIn, internal databases, vendors, and passive channels; build talent pipelines for critical roles. Screen resumes, conduct structured telephonic assessments, and shortlist candidates against role scorecards and hiring manager expectations. Independently assess candidate suitability, interest, notice period, and compensation fitment, and pre-close on offer expectations. Coordinate interviews across panels, geographies, and time zones; drive on-time debriefs and hiring decisions. Own ATS hygiene for the pod, ensure accurate and timely data at every stage, and use the ATS for reporting and audit readiness. Talent Acquisition involves identifying, attracting, and hiring qualified candidates for job openings. This includes creating job postings, conducting interviews, and coordinating with hiring managers. The goal is to fill positions with the best talent efficiently. Responsibilities also include sourcing candidates, managing recruitment processes, and ensuring a positive candidate experience. This role is essential for building a strong and capable workforce. Manage candidate experience end-to-end – communication, feedback loops, and closure. Oversee background verification, drug tests, and onboarding documentation, and resolve exceptions with the BGV and onboarding teams. Roll out offers, negotiate compensation within approved bands, manage counter-offer scenarios, and drive candidate acceptance to Day-1 joining. Assess current and future talent needs, identify mission-critical workforces, understand key workforce skills and competencies, and address talent gaps. Publish weekly / monthly recruitment dashboards covering TAT, source mix, offer-to-join ratio, and pipeline health for leadership review. Ensure compliance with hiring policies, data privacy norms, and internal audit requirements; drive corrective actions on audit findings. Assess current and future talent needs, identify mission-critical workforce skills, and address talent gaps in partnership with the business and HR. Mentor Recruiting Analysts on sourcing, screening, and stakeholder handling; oversee a small work effort or sub-team where required.

What are we looking for Proven hands-on experience owning the end-to-end recruitment lifecycle in corporate, GCC, or shared-services hiring. Strong working knowledge of Applicant Tracking Systems (ATS) and HRMS tools such as Workday, SuccessFactors, or Taleo, including reporting modules. Advanced sourcing skills including Boolean search, LinkedIn Recruiter, Naukri, Monster, referrals, and passive candidate outreach. Ability to independently establish strong client and stakeholder relationships across hiring managers, HR partners, and business leaders. Ability to handle disputes, own escalations end-to-end, and drive resolution with professionalism and accountability Ability to manage multiple senior stakeholders and a high volume of concurrent requisitions across levels without loss of quality or turnaround. Ability to work well in a team, mentor peers, and collaborate effectively across geographies and functions. Strong written and verbal communication skills to influence candidates, hiring managers, and leadership. Advanced Excel proficiency for reporting, dashboards, pivots, lookups, and pipeline analytics. Team management and stakeholder management orientation with proven ownership of outcomes, SLAs, and hiring KPIs. .Experience of managing job boards, sourcing platforms, and vendor / RPO coordination including SLA and commercial governance. Advanced proficiency in the English language to draft crisp candidate communications, leadership updates, and hiring notes. Analytical mindset to solve increasingly complex problems and take decisions with minimal instruction, using data and market insights. Sound awareness of local labour laws, hiring compliance norms, background verification protocols, and data privacy regulations.

Roles and Responsibilities:

  • In this role you are required to do analysis and solving of increasingly complex problems
  • Your day to day interactions are with peers within Accenture
  • You are likely to have some interaction with clients and/or Accenture management
  • You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments
  • Decisions that are made by you impact your own work and may impact the work of others
  • In this role you would be an individual contributor and/or oversee a small work effort and/or team
  • Please note that this role may require you to work in rotational shifts

Skills Required
Talent Acquisition
Create a job alert for this search

HR Service Delivery Senior Analyst • Hyderabad / Secunderabad, Telangana, India

Similar jobs

Delivery Director

GenpactHyderabad, Republic Of India, IN

About PTR Global PTR Global is a talent solutions partner focused on delivering high-quality recruiting, staffing, and workforce solutions for clients across complex and competitive hiring environm... Show more

 • Promoted

Service Delivery Manager

Wipro BPO (A Division of Wipro Limited)Hyderabad, Telangana, India

Management of daily activities of a team size of 200+ analysts • Engages in Customer Escalations • Ensures achievement of all system, team and individual Customer Service goals and standards • Mana... Show more

 • Promoted

Senior Delivery Manager-Gis/Mapping

WiproHyderabad, Republic Of India, IN

Engages in Customer Escalations.Management of daily activities of a team size of 300+ analysts.Ensures achievement of all system, team and individual Customer Service goals and standards.Manages Ke... Show more

 • Promoted

Shared Services Analyst - Senior

FedExHyderabad, Telangāna, IN

Change Management Lead<br><p>Change Management Lead</p><p>Responsible for playing a pivotal role in change management that will drive the success of the company going forwar... Show more

Senior Delivery Manager-GIS/Mapping

WiproHyderabad, Telangana, India

Job Description JOB DESCRIPTION : \n \n Engages in Customer Escalations.Management of daily activities of a team size of 300+ analysts \n Ensures achievement of all system, team and individual C... Show more

 • Promoted

Shared Services Analyst

FedExHyderabad, Telangāna, IN

GBS; Controls and process; Vendor management; BPO; Strategic - M&A due diligence and Integration; Change Management; Communications; Labour Relations; KPI Management; Service Delivery Managemen... Show more

Assistant Manager – Services Delivery

EmeritusSecunderabad, Republic Of India, IN

Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world.It does this by col... Show more

 • Promoted

Analyst - Business Data Services 5b

GenpactHyderabad, Republic Of India, IN

Analyst - Business Data Services Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it.AI and digital innovation are transforming the way businesses... Show more

 • Promoted

Business Analyst - Hris

AccentureHyderabad, Republic Of India, IN

Work closely with end users in People Operations, Client Services, Delivery, and Finance to gather requirements, understand business/system needs, and create workable user stories - Manage user sto... Show more

 • Promoted

Delivery Director

PTR GlobalHyderabad, Telangana, India

About PTR Global PTR Global is a talent solutions partner focused on delivering high-quality recruiting, staffing, and workforce solutions for clients across complex and competitive hiring environm... Show more