International Voice Process

We are hiring enthusiastic and customer-focused professionals for our International Voice Process team.

Key Responsibilities:

• Handle inbound and outbound customer calls professionally.
• Assist customers by resolving queries, providing accurate information, and delivering prompt solutions.
• Maintain a high standard of customer service and communication.
• Accurately document customer interactions in the system.
• Meet quality, productivity, and performance targets.
• Follow company policies and ensure customer satisfaction at every interaction.

Requirements:

• Excellent verbal communication skills in English.
• HSC/Graduate can apply.
• Freshers and experienced candidates are welcome.
• Willingness to work in rotational, UK, US, or Australian shifts.
• Basic computer knowledge and strong problem-solving skills.
• Positive attitude with a customer-first approach.

What We Offer:

• Competitive salary with attractive incentives.
• 5-day working week (depending on the process).
• Paid training and career growth opportunities.
• Friendly and professional work environment.
• Transport facility (for eligible shifts, depending on the process).
• Immediate joining opportunities.

Location: Mumbai

Experience:Freshers & Experienced

Industry: International BPO / Customer Service

Contact- Shreya 9987502996/ [HIDDEN TEXT]

Education
Master OF Business Administration (M.B.A), Master of Library & Information Science (MLIS), Bachelor of Business Administration (B.B.A), Master of Public Administration (MPA), Doctor of Business Administration (DBA), PGDM, Post Graduate Programme in Management for Executives (PGPX), PGP
Skills Required
Data Entry, Problem Solving, Time Management, Technical Troubleshooting, Call Handling, Accent Neutralization, crm software, Customer Service