Sr. Business Analyst

Job Description

• Data Analysis: Interpret data, analyze results using statistical techniques, and provide ongoing reports.
  
• Database Development: Develop and implement databases, data collection systems, and analytics strategies to optimize efficiency and quality.
  
• Data Acquisition: Acquire data from primary or secondary sources and maintain databases/data systems.
  
• Trend Identification: Identify, analyze, and interpret trends or patterns in complex data sets.
  
• Data Cleaning: Filter and clean data by reviewing reports and performance indicators to locate and correct issues.
  
• Prioritization: Work with management to prioritize business and information needs.
  
• Process Improvement: Locate and define new process improvement opportunities.
  

Requirements

Educational Qualifications

• Bachelor’s degree in Business, Computer Science, or a related field. MBA is a plus.
  

Experience

• 5+ years in data-driven business roles (preferably in SaaS, Fintech, or Contact Center environments).
  

Functional/Technical Skills

• Technical expertise in data models, database design, development, data mining, and segmentation techniques.
  
• Strong hands-on experience with writing complex SQL queries.
  
• Proficiency in queries, report writing, and presenting findings.
  
• Strong analytical skills with attention to detail and accuracy.
  

Requirements
Requirements: • 4+ years of experience in B2B SaaS marketing, preferably in Conversational AI, Voice AI, or Enterprise Tech. • Strong background in Demand Generation and pipeline contribution. • Exposure to Product Marketing and Brand Strategy. • Hands-on with CRM (HubSpot/Zoho), paid campaign tools, analytics platforms. • Tech-savvy: Engineering + MBA preferred. • Demonstrated leadership in managing cross-functional teams