Agency Head

Exclusive Insurance Broking Services Limited About the Company: Exclusive Insurance Broking Services Limited is a reputed insurance broking company, serving the market since 2003. We provide customized insurance solutions across life, health, and general insurance, with a strong focus on customer satisfaction, compliance, and service excellence. Our organization is driven by professionalism, industry expertise, and long-term client relationships. https://share.google/4PTn8b3xwSgkMecH1

Job Title: Agency Head – Retail Insurance

Department: Sales / Distribution

Reports To: Regional / Zonal Head Salary Bracket:- 6-12 LPA

Job Summary

The Agency Head – Retail Insurance is responsible for leading, developing, and managing the agency distribution channel for retail insurance products. The role focuses on recruiting, training, and motivating insurance agents to achieve sales targets, expand market presence, and ensure high-quality customer acquisition while maintaining compliance and ethical standards.

Key Responsibilities

Agency Channel Management

 Develop and manage the agency channel to drive retail insurance business (Life/Health/General as applicable).

 Recruit, onboard, and build a high-performing team of insurance agents and agency leaders.

 Set clear performance goals and monitor agent productivity and persistency.

Sales & Business Development

 Achieve assigned retail business targets (premium, policies, revenue, and growth).

 Drive sales of retail insurance products through agents, ensuring product mix and profitability.

 Identify new market opportunities and expand agency presence in assigned territory.

Training & Development

 Conduct regular training programs for agents on products, sales techniques, and compliance.

 Coach and mentor agency leaders and top-performing agents to enhance productivity.

 Ensure agents are well-versed with company processes, systems, and customer service standards.

Relationship Management

 Build strong relationships with agents to enhance loyalty and long-term engagement.

 Act as a key point of contact for agents, resolving operational or business-related issues.

 Coordinate with internal teams (underwriting, operations, claims, and marketing) to support agency needs.

Compliance & Governance

 Ensure adherence to IRDAI regulations, company policies, and ethical sales practices.

 Monitor business quality, persistency, and customer satisfaction metrics.

 Ensure proper documentation, onboarding, and licensing of agents.

Reporting & Analysis

 Track sales performance, pipeline, and productivity metrics.

 Prepare regular MIS reports and present insights to senior management.

 Analyze market trends and competitor activity to refine agency strategies.

Key Skills & Competencies

 Strong leadership and people management skills

 In-depth knowledge of retail insurance products and agency distribution

 Excellent communication, negotiation, and influencing skills

 Results-driven with strong analytical and problem-solving abilities

 Ability to work under pressure and manage multiple priorities

Qualifications & Experience

 Bachelor's degree in Business, Marketing, Finance, or a related field (MBA preferred).

 5–8 years of experience in insurance sales, with significant exposure to agency channel management.

 Proven track record of building and scaling agency teams in the retail insurance sector.

 Location ;- Indore

Education
Master OF Business Administration (M.B.A), Bachelor of Business Administration (B.B.A)
Skills Required
agency coordination , Negotiation Skills, Problem Solving Ability, Retail Insurance, Agency Management