Responsibilities
- Monitoring alerts for potential security incidents and requests for information. This includes, but not limited to monitoring of real-time channels, tools, dashboards, periodic reports, chat sessions, and tickets.
- Following incident-specific procedures to perform basic triage of said potential security incidents to determine their nature and priority and eliminate obvious false positives and process requests for information.
- Investigate and validate alerts to determine scope, impact, and root cause using available telemetry and threat intelligence.
- Escalate confirmed incidents with comprehensive evidence, impact assessment, and recommended containment / remediation actions.
- Coordinating with stakeholders with supporting third party security service providers to triage alerts, events or incidents.
- Monitoring and analyzing Security Information and Event Management (SIEM) to identify security issues for remediation.
- Write detection content, correlation rules, and queries in SIEM platforms to improve threat detection capabilities.
- Contribute to incident response playbooks, runbooks, and process improvements.
- Participate in threat hunting activities, adversary emulation exercises, and purple teaming efforts.
- Maintain accurate and detailed documentation of investigations, incidents, and actions in ticketing systems.
- Stay informed of current threat landscape, attacker tactics (MITRE ATT&CK), and vulnerabilities relevant to Tower’s environment.
- Interfacing with a variety of customers / users in a polite, positive, and professional manner.
Requirements
Bachelor’s Degree in Computer Science / Information Security / Information Technology3+ years of hands-on experience in a Security Operations Center (SOC) or threat detection / incident response role in a mid to large-scale organization.Proven track record and experience of the following in a highly complex and global organization :Performing triage of potential security incidentsExperience with the technologies including, but not limited to SIEM, EDR / NDR / XDR, Web proxies, Vulnerability assessment tool,IDS / IPS, Network / Host based firewalls, data leakage prevention (DLP).Solid understanding of :Linux OS, Windows OS and MAC OSTCP / IP, DNS, HTTP / HTTPS, and other common network protocolsMalware behavior and attacker techniques (MITRE ATT&CK)Common attack vectors including phishing, malware, lateral movement, data exfiltrationEarly shift to provide round the clock support along with alternating weekend shiftSoft Skills & Work Traits
Strong analytical, investigative, and troubleshooting skills.Effective written and verbal communication skills; able to translate complex security issues into actionable guidance.Organized, detail-oriented, and capable of managing multiple priorities under pressure.Passionate about security, continuous learning, and operational excellence.Comfortable working in a rotating shift model including weekend support as needed.A strong desire to understand the what / why / how of security incidents.Benefits :
Tower’s headquarters are in the historic Equitable Building, right in the heart of NYC’s Financial District and our impact is global, with over a dozen offices around the world.
At Tower, we believe work should be both challenging and enjoyable. That is why we foster a culture where smart, driven people thrive – without the egos. Our open concept workplace, casual dress code, and well-stocked kitchens reflect the value we place on a friendly, collaborative environment where everyone is respected, and great ideas win.
Our benefits include :
Generous paid time off policiesSavings plans and other financial wellness tools available in each regionHybrid working opportunitiesFree breakfast, lunch and snacks dailyIn-office wellness experiences and reimbursement for select wellness expenses (e.g., gym, personal training and more)Volunteer opportunities and charitable givingSocial events, happy hours, treats and celebrations throughout the yearWorkshops and continuous learning opportunitiesAt Tower, you’ll find a collaborative and welcoming culture, a diverse team and a workplace that values both performance and enjoyment. No unnecessary hierarchy. No ego. Just great people doing great work – together.