Key Responsibilities:
1. Sales Generation:
- Assist customers in selecting pearl jewellery based on their preferences, occasions, and budget.
- Actively promote pearl collections, new designs, and customized pearl jewellery to achieve sales targets.
- Explain pearl quality factors such as type, luster, size, surface quality, shape, and origin.
2. Customer Relationship Management:
- Build and maintain strong relationships with customers to encourage repeat purchases.
- Address customer queries and resolve concerns related to pearl jewellery purchases.
- Follow up with customers after purchase to ensure satisfaction and build long-term loyalty.
3. Store Operations:
- Maintain a clean, well-organized, and attractive pearl display section.
- Ensure accurate billing and proper documentation for all transactions.
- Assist with inventory management, stock handling, replenishment, and display of pearl jewellery.
4. Product & Market Knowledge:
- Stay updated on pearl types (Akoya, Freshwater, South Sea, Tahitian, etc.), trends, and designs.
- Educate customers on pearl care, storage, restringing, and repair services.
- Monitor competitor offerings and market trends to remain competitive.
5. Promotions and Marketing:
- Participate actively in exhibitions, store events, sales campaigns, and customer outreach programs.
- Collect customer feedback and suggest improvements in pearl collections and marketing strategies.
6. Team Collaboration:
- Work closely with the Store Manager and team members to achieve sales and service targets.
- Share customer insights, market feedback, and sales ideas to support product planning and promotions.
Key Skills and Qualifications:
- Education: Minimum High School Diploma; a degree in Business, Marketing, or a related field is an advantage.
- Experience: Prior retail sales experience preferred; experience in pearl or jewellery sales is an added advantage.
- Communication: Strong verbal and interpersonal skills to confidently explain pearl quality and designs.
- Sales Skills: Ability to meet sales targets and perform well in a customer-facing retail environment.
- Customer Service: Customer-focused approach with strong problem-solving skills.
- Attention to Detail: Good understanding of pearl grading, jewellery presentation, and handling.
Working Hours:
Benefits:
- Provident Fund
- Paid Leave
- Daily Snack
- Yearly Bonus
- Health Insurance
- Opportunities for professional growth and training
- Supportive and friendly work environment
Education
MBBS, Bachelor of Architecture (B.Arch), Bachelor Of Computer Application (B.C.A), Bachelor of Music Education (B.M.E.), Bachelor of Applied Science (BAS), Bachelor of Science (B.Sc), Bachelor in General Studies (BGS), Bachelor Of Technology (B.Tech/B.E), Bachelor of Business Administration (B.B.A), Bachelors of Law (B.L/L.L.B), Bachelor of Music, Bachelor of Dental Surgery (B.D.S), Bachelor of Commerce (B.Com), Bachelor Of Pharmacy (B.Pharm), 12th Class (XII), Bachelor of Arts (B.A), Bachelor of Health Science, Bachelor in Hotel Management (B.H.M), Bachelor of Liberal Arts (BLA/ALB), Bachelor of Education (B.Ed), Bachelor of Ayurvedic Medicine and Surgery (BAMS), Bachelor of Homeopathic Medicine and Surgery (BHMS), Bachelor of Social Work (B.S.W), Bachelor of Interdisciplinary Studies
Skills Required
Gold Sales, Jewellery Sales, Inventory Management, Sales Associate, Customer Handling, Store Operations, Retail Executive, Client Relationship, Cross Selling, Retail Sales, Sales Executive, Silver Sales, Customer Service, Upselling
