Customer Support Executive

We are looking for a customer-focused Customer Support Executive to handle client queries provide assistance maintain customer relationships and ensure a smooth service experience.

Key Responsibilities:

• Handle customer calls queries and follow-ups professionally.
  
• Provide support and guidance to clients regarding services and processes.
  
• Maintain strong customer relationships.
  
• Resolve customer concerns and ensure satisfaction.
  
• Coordinate with internal teams for smooth service delivery.
  
• Maintain customer records and update CRM/database.
  
• Follow up with clients for feedback renewals and service updates.
  

Requirements

2 years of experience in Customer Support / Customer Relationship Management / Client Handling.

Excellent communication skills in Hindi & English.

Strong interpersonal and problem-solving abilities.

Good knowledge of MS Office and CRM tools.

Positive attitude with a customer-first approach.

Experience in matrimonial services hospitality luxury services consulting or relationship management preferred.

Benefits

• Opportunity to work with a growing customer-focused organization.
  
• Professional growth and learning opportunities.
  
• Positive and collaborative work environment.
  
• Competitive salary package.
  
• Exposure to client relationship management and service operations.
  

Required Skills:

- Excellent communication skills in Hindi & English. - Strong interpersonal and problem-solving abilities. - Good knowledge of MS Office and CRM tools. - Positive attitude with a customer-first approach. - Experience in matrimonial services hospitality luxury services consulting or relationship management preferred.

Required Education:

- Graduate in any discipline (Bachelors degree preferred).- Candidates with relevant customer support/client handling experience will be considered.

Employment Type : Full Time
Experience: years
Vacancy: 1