Team Leader- Inside Sales

Company Overview

Univo Education Pvt Ltd is an online program management company. It works as a strategic partner for top tier education institutes and universities in India and the Middle East and Africa offering services like program development and delivery, market development and growth and student success and support. It is also a leader in the market of student acquisition by way of digital and offline marketing.

Profile: Team Leader- Inside Sales

Job Type: On – Site (6 Days Working)

Job Location: Sector 125. Noida

Job Summary:

We are seeking a dynamic and results-driven Team Leader for our Inside Sales department. This individual will lead, mentor, and manage a team of inside sales representatives to meet and exceed sales targets, while fostering a high performing sales culture. The ideal candidate will possess strong leadership skills, exceptional communication abilities, and a deep understanding of inside sales processes and customer relationship management.

Key Responsibilities:

• Team Leadership & Coaching:

o Lead, coach, and motivate a team of inside sales representatives to achieve individual and team sales goals.

o Conduct regular one-on-one meetings and performance reviews to provide constructive feedback, set clear expectations, and ensure ongoing professional development.

o Provide training on sales techniques, CRM tools, product knowledge, and company sales processes.

• Sales Strategy & Execution:

o Collaborate with senior leadership to define sales strategies and initiatives to drive business growth.

o Monitor daily activities of the sales team to ensure productivity, lead generation, and conversion rates are meeting targets.

o Assist in closing high-value or complex deals, providing expertise and support to team members when needed.

• Performance Tracking & Reporting:

o Set clear, measurable goals and KPIs for the team and track performance against sales targets.

o Analyze sales data and trends to identify areas for improvement and implement corrective actions when necessary.

o Prepare regular reports on team performance, including sales metrics, revenue generation, and customer feedback.

• Collaboration & Communication:

o Work closely with the marketing and customer service teams to ensure alignment in sales strategies and customer outreach.

o Address any issues or escalations from customers, resolving them promptly and effectively.

Requirements:

o Bachelor's degree in business, Marketing, or a related field (preferred).

o 3+ years of experience in inside sales, with at least 1-2 years in a leadership or team management role.

o Proven track record of meeting or exceeding sales targets and driving revenue growth.

o Strong leadership skills with the ability to inspire and motivate a team.

o Excellent communication and interpersonal skills.

o Proficiency in CRM software (e.g., Salesforce, HubSpot) and MS Office Suite.

o Analytical mindset with the ability to interpret sales data and make data-driven decisions.

o Ability to thrive in a fast-paced, target-driven environment.

Skills Required
Hubspot, Ms Office Suite, crm software, Salesforce