Associate support Engineer Oracle

We are seeking a detail-oriented Associate Support Engineer to join our team in Bengaluru, focusing on the implementation and configuration of Cerner solutions. In this role, you will manage the full lifecycle of system changes, ensuring that our technical configurations align with client requirements and industry best practices. You will play a critical role in maintaining system reliability and delivering high-quality outcomes for our global healthcare clients. Key Deliverables Execute end-to-end change management, including requirement analysis, system configuration, testing, and deployment within Cerner solutions. Collaborate with solution architects and stakeholders to translate complex business needs into accurate, compliant technical configurations. Perform rigorous unit, functional, and integration testing to validate system behavior and ensure seamless performance. Investigate and resolve configuration-related issues by identifying root causes and implementing corrective actions. Maintain comprehensive documentation, including change logs and configuration tracking, to ensure audit readiness and process transparency. Proactively communicate project status, risks, and dependencies to internal teams and clients to ensure alignment. Contribute to continuous improvement initiatives by standardizing workflows and developing best-practice guides for system reliability. Essential Requirements Career Level: IC1 (Entry-level/Associate). Proven ability to manage technical configuration lifecycles and troubleshoot complex system issues. Strong understanding of ITIL-based change management processes and quality assurance standards. Demonstrated experience in gathering requirements and documenting technical specifications for software solutions. Ability to work effectively in an onsite environment, collaborating across cross-functional teams. Excellent analytical skills with a focus on data integrity and system optimization. Preferred Qualifications Prior exposure to healthcare IT systems or Cerner-specific solution environments. Familiarity with cloud-based infrastructure and AI-integrated product workflows. Experience working in a fast-paced, global enterprise environment. Relevant certifications in software testing or IT service management. What We Offer Opportunity to work on large-scale, impactful projects that influence global healthcare outcomes. Exposure to cutting-edge AI and cloud technologies within a leading enterprise environment. A collaborative team culture that prioritizes professional growth, knowledge sharing, and mentorship. Clear pathways for career progression and skill development within a global organization. A supportive work environment that values inclusivity and community engagement. Success in This Role Success is measured by your ability to deliver accurate, timely configurations that meet strict quality standards and client SLAs. You will be considered highly effective when you demonstrate ownership of your assigned tasks, proactively identify opportunities to optimize system workflows, and maintain clear, consistent communication with all project stakeholders. Additional Information This role is based onsite in Bengaluru and requires consistent daily attendance. Expect to work in a structured environment with a focus on adherence to established organizational guidelines and compliance protocols. Regular interaction with cross-functional teams and external clients is a core component of the daily workflow.

Skills Required
Cerner, Cloud