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vrsamadhan
Sales Support Executive Automotivevrsamadhan • Thane, India
Sales Support Executive Automotive

Sales Support Executive Automotive

vrsamadhan • Thane, India
9 days ago
Job description

Job Description

Enquiry Management :

  • Attend inbound customer enquiries and acknowledge enquiries received through various channels – emails, website, telephone, online platforms.
  • Attend to Inquiries from all trade portals.
  • Attend to all enquiries from dealers
  • Understand the requirements of customers.
  • Communicate with purchase/operations team to get the prices if required
  • Provide quotations
  • Follow up and solve all customer queries to get the orders Quotations Management :
  • Prepare quotations as requested on a timely basis
  • Follow up with customers if the quotations are received
  • Answer all queries of customers & close the orders Sales Order Processing :
  • Verifying the purchase order received from clients against negotiated quotation
  • Register the PO in system and allocate job number
  • Preparation of sales orders against the PO Dispatch Coordination :
  • Coordination with Operations team regarding the status of the dispatch
  • Keeping the client updated about the delivery schedule and delays if any and remaining in coordination with the client and delivery person until they receive the product Payments Follow up :
  • Following up with customers for recovery of funds
  • Coordinating with accounts department for resolving queries pertaining to recovery of funds
  • Ensuring funds are recovered as per schedule ERP Management :
  • Enquiry entry in the system
  • Sales Team visit entry in the system


Skills Required
erp management , Sales Order Processing

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Sales Support Executive Automotive • Thane, India

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