IT Business Analysis Specialist

About Toll Group

At Toll we do more than just logistics - we move the businesses that move the world. Our 16000 team members can help solve any logistics transport or supply chain challenge big or small. We have been supporting our customers for more than 130 years. Today we support more than 20000 customers worldwide with 500 sites in 27 markets and a forwarding network spanning 150 countries. We are proudly part of Japan Post

• Should have minimum 10 years of experience in Blue Yonder Dispatcher WMS on development and implementation projects.
• Collaborate with customers to understand their specific needs pain points and desired outcomes for the requested changes and enhancements.
• Analyze the existing Blue Yonder Dispatcher WMS configuration and data to identify opportunities for improvements and new capabilities.
• Document the detailed requirements including functional specifications user stories and acceptance criteria.
• Ability to translate operational requirements into well-defined solution designs and recommend quality outcomes that meet business expectations.
• Leverage the Blue Yonder Dispatcher WMS platforms configurability and customization capabilities to implement the requested changes and enhancements.
• Develop custom reports labels dashboards and KPI metrics based on the Blue Yonder WMS data to meet the customers reporting and analytics requirements.
• Demonstrated strong knowledge of BY Dispatcher WMS architecture including the required infrastructure setup.
• Ability to configure warehouse/site environments from scratch and implement required warehouse process flows based on business and operational requirements.
• Implement data extraction transformation and loading (ETL) processes to ensure accurate and timely data availability for reporting and analytics.
• Optimize data management practices including data cleansing normalization and governance to maintain data integrity and reliability.
• To train our operators on Blue Yonder Dispatcher WMS Superuser tasks
• Provide comprehensive training to the customers end-users on the new features functionalities and reporting capabilities.
• Develop user guides training materials and knowledge base articles to ensure the customers team can effectively utilize the enhanced Blue Yonder Dispatcher WMS.
• Monitor the performance and adoption of the implemented changes and enhancements and gather feedback from the customer.
• Identify and prioritize additional improvement opportunities based on the customers evolving needs and industry best practices.
• Provide ongoing support troubleshooting and maintenance for the Blue Yonder Dispatcher WMS and its integrations.

What moves you

At Toll you can help play a vital role in delivering what matters. From food fuel medicine and rescue services we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach our 16000 people bring a passion for progress. We collaborate in friendly caring teams supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you our customers and our world further.

Are you excited about this role but are concerned you dont meet all the requirements If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll we value a diverse inclusive and authentic workplace so if youre interested in this role but your past experience doesnt align perfectly then please talk to us you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages ethnicities genders and abilities.

To find out more about us visit

You must be entitled to work in India and be prepared to undertake pre-employment checks including a criminal history check and medical.

Required Experience:

IC

Employment Type : Full-Time
Experience: years
Vacancy: 1