Customer Success Consultant

Job Title : Customer Success Implementation Consultant

Location State : Karnataka

Location City : Bangalore

Experience Required : 10 to 15 Year(s)

Shift: Day Shift

Work Mode: Hybrid

Position Type: Contract

Openings: 1

Company Name: VARITE INDIA PRIVATE LIMITED

About The Client: Founded in Mountain View, California, the Client is currently headquartered in Sunnyvale, California, with 33 global offices. The Client provides a business and employment-focused social media platform that works through websites and mobile apps. The platform is primarily used for professional networking and career development.

About The Job:

• As an Implementation Consultant, you will act as a short-term, client-facing strategic partner for Client Talent Solutions (LTS) accounts. Over the course of a 10–12 week engagement, you'll lead customers through key change management milestones and strategic consulting sessions, ensuring they unlock the full value of their investment in LTS products and programs.
• You'll work closely with internal partners, including Sales Account Directors and Customer Success Managers, as well as external stakeholders in the talent acquisition space across corporate and staffing clients. Your role is critical in helping customers successfully adopt, activate, and realize ROI from Client's most strategic hiring solutions

Essential Job Functions:

• Lead customers through defined implementation engagements, acting as a short-term consultant focused on change management, stakeholder alignment, and solution adoption.
• Execute and adapt project plans to guide clients through strategic milestones with an eye toward long-term impact.
• Conduct consultative sessions to help customers navigate change, drive adoption, and align LTS tools with their recruiting strategy.
• Deliver virtual experiences that are engaging, strategic, and aligned to business outcomes.
• Partner with internal teams to represent the voice of the customer, providing feedback to enhance our solutions and future strategy.
• You'll be part of a global Implementation Consultant Organization known for creativity, collaboration, and deep functional expertise. Your main partners will be internal Sales Account Directors and Customer Success Managers. Externally, you'll work with forward-thinking talent acquisition leaders across a diverse range of regions, industries, and company sizes, all of whom have made strategic investments in Client Talent Solutions and are looking to maximize impact.

Qualifications:

• 10+ years' experience in an Account Management, Implementation, Change Management, Project Management, Customer Success, Consultancy and/or Training role
• Professional, authentic and confident presence and communication style
• Experience working with multiple customers flexing strong prioritization skills
• Ability to build trust quickly and develop strong relationships
• Consultative approach to training and leading through change
• Strong ability to derive insight from utilization data to address client goals
• Excellent problem solving and collaboration skills
• Ability to learn quickly and bright technical aptitude
• Experience and knowledge of AI and prompt engineering
• Experience with Dynamics and Smartsheets

How to Apply: Interested candidates are invited to submit their resume using the apply online button on this job post.

Equal Opportunity Employer: VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.

Unlock Rewards: Refer Candidates and Earn.

If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.

Exp Req - Referral Bonus

0 - 2 Yrs. - INR 5,000

2 - 6 Yrs. - INR 7,500

6 + Yrs. - INR 10,000

About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.

Skills Required
Customer Success, Client Service, Implementation