Talent.com
Amazon
Operations Manager I, External FulfillmentAmazon • Bengaluru, Karnataka, India
Operations Manager I, External Fulfillment

Operations Manager I, External Fulfillment

Amazon • Bengaluru, Karnataka, India
30+ days ago
Job description
Amazon is looking for a motivated individual for the profile of Operations Manager I ( EU region) for managing day-to-day seller experience operations executing established processes and driving operational metrics within a defined scope. The individual will focus on BAU operations execution seller performance management and supporting program initiatives . The ideal candidate is detail-oriented data-driven and capable of managing a team of Operations Executives to deliver consistent operational outcomes.

Key job responsibilities
1. Seller Performance Management
2. Reporting & Data Management
3. Program Management & Innovation
4. Analytics Automation & Reporting Frameworks
5. Cross-Functional Influence & Stakeholder Management


A day in the life
Execute daily seller experience operations including proactive/reactive calling escalation management and rescue management
Monitor and drive seller experience metrics (FDPS LSR CR DEA FOPS C2P) within the assigned seller cohort
Manage D1 rescue operations holiday management and contingency management to ensure customer promise adherence
Conduct daily performance deep dives and implement corrective actions for underperforming sellers


About the team
The team manages External fulfillment channels for Amazon India. The team is responsible for performance cost quality and speed metrics. The team is structured regionally as well has a central team of Program Managers who drive critical initiatives.

- 1 years of employee and performance management experience
- Bachelors degree or equivalent or 2 years of Amazon (blue badge/FTE) experience
- We have a 5-day work week but given the 7 days a week operation the 2 scheduled days off will vary based on shift patterns and business needs.

- 1 years of performance metrics process improvement or lean techniques experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.


Required Experience:

Manager


Employment Type : Full-Time
Experience: years
Vacancy: 1
Create a job alert for this search

Operations Manager I, External Fulfillment • Bengaluru, Karnataka, India

Similar jobs

Senior Operations Executive, Fulfillment Experience

AmazonBengaluru, KA, IN

Join the Fulfillment Experience Team as Senior Operations Executive.As Senior Operations Executive, you will be responsible for monitoring INFC from operations, performance and compliance point of ... Show more

 • Promoted

Procurement Operations Associate Manager

AccentureBengaluru, IN

Skill required: Procurement Operations - Procurement Operations Designation: Procurement Operations Associate Manager Qualifications:Any Graduation Years of Experience:10 to 14 years About Accentur... Show more

 • Promoted

Operations Manager - II,, Easyship

AmazonBengaluru, KA, IN

Earth's most customer-centric company where people can find and discover virtually anything they want to buy online.By giving customers more of what they want - low prices, vast selection, and conv... Show more

 • Promoted

OIVI - Operations Manager – Healthcare Technology (US, Europe or India)

OiviBengaluru, Karnataka, India
Quick Apply

OIVI - Operations Manager – Healthcare Technology (US, Europe or India).Are you a high-energy, detail-obsessed operations professional eager to make a difference? Join Oivi as our Operations Manage... Show more

Early Lifecycle Manager, INRME

AmazonBengaluru, KA, IN

IN RME team is hiring an Early Lifecycle Manager (ELM) to drive engineering quality integration during the launch and ramp-up of new fulfillment facilities across Amazon's first, middle, last mile,... Show more

 • Promoted

Manager I, Operations, External Fulfillment

AmazonBengaluru, KA, IN

As an Operations I Manager focused on Defect Reduction, you will work with India's leadership team to identify, analyze, and eliminate defects across Amazon's operations to serve our customers bett... Show more

 • Promoted

Field Operations Manager - Site Dismantling

DelhiveryBengaluru, Republic Of India, IN

Overall responsible for service revenues from area.Including setting their annual business targets and periodical review to achieve the results.Drive excellence in field operations through employee... Show more

 • Promoted

Delivery Operations Associate Manager

AccentureBengaluru, IN

Skill required: Capital Markets Services - Instrument Reference Data Management Designation: Delivery Operations Associate Manager Qualifications:BCom Years of Experience:10 to 14 years About Accen... Show more

 • Promoted

Operations Engineer

AccentureBengaluru, IN

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreeme... Show more

 • Promoted

Operations Manager, Operations

AmazonBangalore, KA, IN

Operations Managers are responsible for all budgetary, people development and operations objectives for one functional area of our Fulfillment Center (Inbound, Outbound, Change Ops).Additional resp... Show more

 • Promoted

Operations Manager, Operations Manager, BRUC

AmazonBangalore, KA, IN

We're seeking Operations Manager at BRUC.In this role, you will be responsible to expand and manage operations Under the Roof and Out on Road.An exciting role in which you will be managing a team c... Show more

 • Promoted

Senior Product Manager - Operations

MumzworldBangalore, India

As the Senior Product Manager for Operations at Mumzworld, you will be the architect of our "Post-Purchase" engine, with a particular focus on the Marketplace and Seller experience.You will own the... Show more

sr manager - digital operations

Randstadbengaluru, IN

REQUIRED SKILLS: Excellent organizational and time-management skills  Ability to develop, implement and assess performance metrics  Adept leadership, communication/inter-personal, presentation a... Show more

 • Promoted

Operations Manager

Food WhispererBengaluru, Karnataka, IN

Job Summary: The Operations Manager will be responsible for overseeing end-to-end operations across outlets/central kitchen, ensuring efficiency, quality, and profitability.The role involves manag... Show more