Manager PVT

Responsibilities Key Deliverables

• Resolution of Customer complaints in Brakes, Steering
• wheels front Axle aggregates by follwing the QC Story or Six sigma Problem solving methodlogy
• Warranty failure reduction ( IPTV/FPV/RPT) of respective parts
• Warranty cost reduction (CPUcost per Unit)
• Field visits Joint analysis at field along with customer care supplier for issue resolution
• Generate MIS Dashboard on Part Receipts in SAP for Parts Turn around time, Vendor Recovery Scrap recovery
• Coordinate with Suppliers for failure analysis and generate reports
• Weekly meeting with Customer Care for Return to Service parts Issues in WPAC operation
• Issue resolution by discussion with Engg SSU/ SQE and ownership of corrective action implementation
• Preferred Industries
• Education Qualification
• Bachelor of Engineering; Diploma in Engineering in Mechanical; Bachelor of Engineering in Mechanical; Diploma

General Experience

• 8 - 14 Years
• E/ B Tech (Mechanical / Production / Automobile) Engg
• 12 18 Years Diploma in Mechanical / Production / Automobile Engg
• Critical Experience
• System Generated Core Skills
• Data Analysis
• Root Cause Analysis
• MIS Reporting
• Incident Management
• Process Knowledge Manufacturing
• Quality Assurance (QA)
• Project Management
• Overall Equipment Effectiveness (OEE)
• Product Knowledge
• SAP
• Quality Internal Control
• Product Knowledge -Vehicle System
• Engineering Drawings
• Problem Solving Tools Techniques
• Quality Management System (QMS)
• Business Statistics
• Geometric Dimensioning Tolerancing (GDT)
• ISO Quality Management
• Manufacturing Techniques
• Product Knowledge Aggregates
• Computer Aided Design (CAD)
• Auditing
• Reliability Analysis
• System Generated Secondary Skills

Skills Required
Incident Management, Six Sigma, Customer Care, Root Cause Analysis, Data Analysis, Sap, Mis Reporting