Client Services Representative (Freshers)

Interactive Brokers is seeking MBA/Graduate freshers with a finance background and a professional demeanor suitable for interaction with an experienced and active clientele base. The ideal candidate will have a strong math and technical aptitude, the ability to troubleshoot and explain complex subjects, and the capacity to identify opportunities for technology-based improvements.

• Respond to retail and professional clients inquiries via inbound calls, email and online chat
• Obtain a thorough knowledge of products offered by IB on various global exchanges
• Assist clients with opening and funding accounts
• Show clients how to use different features of the Trader Workstation
• Explain margin requirements to clients
• Investigate trade issues and order executions
• Knowledge of securities regulations impact on customers

Qualifications:

• Education: University degree (Post Graduation/Bachelors) required
• Excellent verbal and written communication skills in English.
• Good quantitative/analytical skills
• High level of MS Excel skills required
• An Enthusiastic/Energetic personality with a positive attitude towards learning more about global financial markets.

Company Benefits & Perks:

• Competitive salary package.
• Performance based annual bonus (cash and stock).
• Group Medical & Life Insurance.
• Modern offices with free amenities & fully stocked cafeterias.
• Monthly food card & company paid snacks.
• Hardship/shift allowance with company provided pickup & drop facility*
• Attractive employee referral bonus.
• Frequent company sponsored team building events and outings.

Skills Required
Client Support, Finance, Trade Investigation, Ms Excel