Global Client Services - Associate

Job Description and Responsibilities

• Respond to retail and professional clients' inquiries via inbound calls, email and on-line chat
• Obtain thorough knowledge of products offered by IB on various global exchanges
• Assist clients with opening and funding accounts
• Show clients how to use different features of the Trader Workstation
• Explain margin requirements to clients
• Investigate trade issues and order executions
• Knowledge of securities regulations impact on customers

Qualifications

• Experience: 2 years in trading or brokerage services
• Education: University degree (Bachelors) required
• NCFM/NISM certifications in capital markets, derivatives and currency derivatives
• High level of MS Excel skills required
• Language skills: Fluent English
• Good quantitative/analytical skills
• Excellent oral/written communication skills required

Skills Required
Trading, Trade Investigation, Ms Excel