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Foundever
Customer Service RepresentativeFoundever • Mumbai
Customer Service Representative

Customer Service Representative

Foundever • Mumbai
30+ days ago
Job description
  • Answer inbound calls within the guidelines/goals established by the client and management
  • Consistently archives call quality goals in order to meet client and customer satisfaction goals
  • Age: 18 years to 35 years

Minimum Qualification Intermediate (or +2 equivalent)

  • Maximum Qualification Graduates (Undergrads can be considered but should not be regular college students)
  • Experience Any Under Grad or Graduate Freshers
  • Communication skills: Exceptional Spoken skills in English
  • Shifts: Rotational shifts (Should be comfortable to work in all shifts)
  • Salary: As per Market Standards
  • Note: Any candidate applying for this position should be okay to work from the office
  • Experience: Any Under Grad/Graduate Freshers can apply

Job Profile

  • International Voice (Technical Support)
  • Responsibility: Provide Technical Support to International Customers
  • Shift Timings: Should be flexible to work in US Rotational Shifts
  • Desired Skills: Need Excellent Communication skills in English
  • Must-Havestrong Technical Knowledge (Hardware, Software, and networking Concepts)
  • Working Days: 5 days working
  • Weekly Offs: 2 Week Offs(Rotational and Split)
  • Transport: Home Pickup and Home Drop

Education

  • High school diploma or equivalent
  • Experience Target
  • Call Center experience a plus


Skills Required
Voice, Answer Inbound Calls, Customer Services
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Customer Service Representative • Mumbai

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