Team Lead

Key Responsibilities:

• Lead and manage a team of associates to achieve both sales and service targets through effective coaching and daily performance monitoring.
• Implement strategies to reduce shrinkage and attrition while ensuring high team engagement.
• Monitor key performance indicators (KPIs) such as sales performance and other metrics to drive results.
• Collaborate with internal teams to align goals, streamline processes, and enhance overall team performance.
• Ensure adherence to company policies and best practices while maintaining a customer-centric approach.

Requirements:

• Graduate or Postgraduate qualification.
• 5–8 years of experience with a proven track record in leading sales teams and consistently achieving targets.
• Strong leadership, team management, and coaching abilities.
• Excellent communication, analytical, and problem-solving skills.
• Exposure to BFSI, Telecom, or Service industries preferred.

Skills Required
Microsoft Excel, Team Leadership, Analytical Skills, Kpi Monitoring, Sales Management, CRM Tools