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Onactive Consulting
Health Care agentsOnactive Consulting • Jaipur
Health Care agents

Health Care agents

Onactive Consulting • Jaipur
30+ days ago
Job description

We are seeking Health Care Agents to join our team in India. The ideal candidates will be responsible for assisting patients with their inquiries, providing information about healthcare services, and ensuring a high level of customer satisfaction. This role is perfect for individuals looking to start their careers in the healthcare industry.

Responsibilities

  • Provide support to patients and healthcare providers via phone, email, or chat.
  • Assist in resolving patient inquiries and issues related to healthcare services.
  • Maintain accurate and detailed records of patient interactions and transactions.
  • Educate patients about healthcare plans, services, and procedures.
  • Collaborate with healthcare professionals to ensure a seamless patient experience.
  • Conduct follow-ups with patients to ensure satisfaction and address any ongoing concerns.

Skills and Qualifications

  • Strong communication skills in English and local languages.
  • Proficiency in using computer systems and healthcare software.
  • Basic understanding of healthcare processes and terminology.
  • Ability to work in a team and handle multiple tasks simultaneously.
  • Customer service experience is a plus.
  • Empathy and active listening skills to understand patient needs.

Skills Required
Data Entry, Patient Care, Medical Terminology, insurance verification
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Health Care agents • Jaipur

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