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Mahindra Finance
Growth ManagerMahindra Finance • Kolkata
Growth Manager

Growth Manager

Mahindra Finance • Kolkata
30+ days ago
Job description

Responsibilities & Key Deliverables

  • Customer satisfactionStrive for Customer satisfaction score/ JD Power SSI Ranking/Score for Personal segment
  • Market ShareSet Target for area office market share gain
  • Create winning strategies against competition
  • Review performance, identify root cause and initiate corrective actions
  • Plan for sales for N+2 month
  • PBIT Optimise zonal incentive scheme
  • Utilize of zonal marketing budgets effectively
  • Ensure optimum debtor no of days for the zone
  • Dealer ManagementEnsure dealer motivation and engagement
  • Sustain Dealer principal relationship
  • Align policies wrt manpower, funds and infra
  • Expansion of channelSet Up Adequate Primary and secondary Channel Touch Points
  • New Dealer identification
  • Take counter actions against Non performing dealer's
  • Customer satisfactionStrive for Customer satisfaction score/ JD Power SSI Ranking/Score for Personal segmentDot Networking and stakeholder managementSynergise with network partners MMFSL,SBI, MIBL, MFCWL etc Build and sustain relationship with influencers in govt depts and key accounts
  • Preferred Industries
  • Consumer FMCG / Food
  • Automotive Industry

Education Qualification

  • MBA; Masters Dip
  • In Business Administration; Post Graduate Dip in Business Admin; Post Graduate Dip in Business Mgmt
  • General Experience
  • Core Automotive Sales/ FMCG sales, Experience of 15-20 years
  • Critical Experience
  • Experience of managing a region being regional sales head for at least 3-4 years
  • System Generated Core Skills
  • Change Management
  • Relationship Management
  • Dealer Management
  • Financial Management
  • Market Acumen
  • Industry Analysis
  • Regulatory Compliance
  • Market Intelligence
  • Performance Management
  • Project Management
  • Project Planning & Execution
  • Risk Analysis
  • Customer Satisfaction
  • Understanding Customer Needs
  • Lead Generation
  • Enquiry Management
  • Channel Development
  • Service Initiatives & Campaigns
  • Service Business Planning
  • Market Share Analysis
  • Root Cause Analysis
  • Sales
  • Budgeting & Costing
  • Dealer Evaluation & Selection
  • Consequence Management Dot Networking
  • Stakeholder Management
  • Key Account Management
  • System Generated Secondary Skills
  • Capability Building
  • Consultative Selling
  • Credit Management
  • Service Orientation
  • Statutory Compliance
  • Designing Customer Experience
  • Manpower Management
  • Manpower Planning
  • Market Research
  • Order Management
  • Competitor Analysis
  • Product Knowledge & Application
  • Sales Planning
  • Territory Coverage Optimization
  • Working Capital Management
  • Customer Sensitivity
  • Price Benchmarking
  • Service Management
  • Promotional Activities

Skills Required
Stakeholder Management, Root Cause Analysis, Costing And Budgeting, growth management, market share analysis, Sales, Key Accounts Management
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Growth Manager • Kolkata

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