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Foundever
Operations Team Lead (Kannada)Foundever • Navi Mumbai
Operations Team Lead (Kannada)

Operations Team Lead (Kannada)

Foundever • Navi Mumbai
30+ days ago
Job description

Role & responsibilities

  • Team Leader - Linguistic (Kannada)
  • Experience : Minimum 1 year of experience as a TL / Customer Service Experience (Outbound experience)
  • Good communication skills
  • Should be fluent in Kannada
  • 1+ years as Team Leader on paper
  • PAN India Domestic Based Process
  • Background : BPO Experience
  • Shift Window : 10am-7pm
  • Weekoff : Any 1 day Rotational off
  • Experience Target : Experience in handling team; have managed clients; hands on excel and people management skills
  • Skills : Good communication skills; Excel knowledge ; People management ; Leadership skills; Quick Learner; Adaptability, handled attrition & shrinkage, CSAT, NPS, BQM
  • Education : HSC /Grad
  • Work Location: Mahape, Navi Mumbai (Rupa Solitaire/millennium business park)


Skills Required
Team Leadership, Sla Management, Customer Services, Operations
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Operations Team Lead (Kannada) • Navi Mumbai

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