Billing Support Analyst

• Validating the SOM Billing Requests that come from ASMs
• Assigning SOMs to respective billing team (GAM, CLA, APAC, NAMER, Europe and MEA)
• Creating Sites Navigate all the questions between billing team and billing requesters (any concerns regarding data, clarifications and doubts)
• Help with getting PIDs activated
• Supporting cross functional teams (BOC, AR, Sales and CMO for Dispute Management)
• Supporting and soliciting cross functional teams on any audit queries that may come from the Auditors
• Scope: minimal or rare interaction with the customers
• Managing and having hands on external and internal tools (NCDM, MAC, SLIAM, ERP Oracle, CFS Oracle, SAP Ariba etc)

Skills Required
Sap Ariba, Data Management, Oracle Erp, Dispute Management