| Job Purpose | This position is open with Bajaj Finance effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. This role requires Works collaboratively in a multi-disciplinary team environment |
| Duties and Responsibilities | PRINCIPAL ACCOUNTABILITIES(Accountabilities associated with the job)All system enhancement design development testing and roll out with the help of various stake holders i.e. COE IT Ops of volume from service channels cashier & call center of volume from new identified channels like digital CIBIL system / process support to sales business MIS preparation and roll incentive calculation and roll calculation and roll with HR team for various activities like R&R Auto Promotion IJP roll out annual and mid-year PMs closure and Manage On roll & Off roll headcount and with Risk team for Offer generation policy changes Training & Training over call for any new enhancement changes in product / of monthly offer base to sales / call center various business meet like ZSM / RSM meet / Contest based portfolio metrics: ensuring collection of early delinquent cases and tracking of EWS location various vendors: ensuring timely onboarding calculation of payout inputs for SMT reporting and Deck inputs for LRS & AOP Deck preparation.4. MAJOR CHALLENGES(Challenges faced on an on-going basis in carrying out the job)Major System issues and TAT for its system out of new system enhancement / customer communication across various channels.5. DECISIONS(Key decisions taken by job holder at his/her end)NA6. INTERACTIONS(Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job)Internal ClientsRoles you need to interact with inside the organization to enable success in your day to day workConnect with various internal department i.e. COE Sales Mkt Credit Ops RCU Collections & with HR department for various Clients Roles you need to interact with outside the organization to enable success in your day to day workMapping of market competition and with external vendors along with IT.7. DIMENSIONS(Key numerical data which will reflect the scope and scale of activities concerning this job)Financial Dimensions(These should be quantifiable numerical amounts)Business achievement of Fee / Insurance / Rate as per the Dimensions(Significant volume dimensions associated with the job)Total Team Size: 0 to 2Number of Direct Reports: 0 to 1Number of Indirect Reports: NANumber of Outsourced employees: 0 to 2Number of locations: 1Number of products: 1 |
| Required Qualifications and Experience | Establishes and maintains professional networks with subject matter experts. This roles requires to track & maintain business profitability by ensuring all metrics are in control so as to achieve the business Anchor:Have high ambitions - Inspires the team to aim for higher targets and supports in achieving themOwn It - Acknowledges uncertainty and makes changes in own decisions/ actions for better outcomes |
Required Experience:
Manager
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