Talent.com
Naukripay
Customer support ( Rajkot)Naukripay • Rajkot, Gujarat, India
Customer support ( Rajkot)

Customer support ( Rajkot)

Naukripay • Rajkot, Gujarat, India
30+ days ago
Job description
Mail:-


Customer Care Executive (CCE) serves as the primary point of contact between an organization and its clients handling multi-channel inquiries to ensure customer satisfaction and loyalty. They manage inbound and outbound communications across phone email live chat and social media SummaryThe ideal candidate is an empathetic problem-solver with excellent communication skills. They will resolve customer issues process transactions and maintain meticulous records while upholding the companys brand Roles and ResponsibilitiesCommunication: Manage large volumes of inbound and outbound calls emails and live Resolution: Troubleshoot complaints provide accurate product info and offer quick : Route complex or specialized technical issues to senior teams or specific Management: Document all customer interactions feedback and account updates in the CRM Collection: Conduct follow-up surveys to track customer satisfaction and identify recurring service Achievement: Meet department performance metrics including Average Handling Time (AHT) and First Call Resolution (FCR).Required Skills and QualificationsSoft Skills: Active listening high empathy patience and conflict-resolution Skills: Proficiency with Customer Relationship Management (CRM) tools ticketing systems and basic office suite : Ability to converse with clients while navigating internal databases to fetch : High school diploma or equivalent; a bachelors degree is preferred by certain specialized industries.


Required Skills:

meeting with clients virtually or during sales visits. demonstrating and presenting products. establishing new business. maintaining accurate records. attending trade exhibitions conferences and meetings. reviewing sales performance. negotiating contracts and packages.


Required Education:

Graduation


Employment Type : Full Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 15000 - 30000
Create a job alert for this search

Customer support ( Rajkot) • Rajkot, Gujarat, India

Similar jobs

Project Manager – Telecom Services (India)

IG NetworksRajkot, Gujarat, India

Project Manager – Telecom Services (India) ONLY RESUMES IN ENGLISH WILL BE ACCEPTED.Remote (India) | Freelance IG Networks is a rapidly growing global telecommunications company with a presence ... Show more

 • Promoted

Business Development Manager

NICMARRājkot, Republic Of India, IN

Locations: Delhi, Jaipur, Kolkata, Bhubaneshwar, Indore, Bhopal and Chennai.Regional Head : Outreach & Business Development.NICMAR’s visibility and student registrations across multiple campuses.Th... Show more

 • Promoted

Office Administration/Receptionist

Anlon GroupRajkot, Rajkot (district); Gujarat, IN

Company Description Anlon Group is a growing organization focused on delivering reliable, quality-driven services to its customers and business partners.The company values professionalism, integrit... Show more

 • Promoted

Customer Support Analyst - 1

BrightEdgeRajkot, Gujarat, India

About the Company Brightedge is a leader in enterprise SEO and content marketing technology, empowering global brands to optimize their digital presence and drive measurable business results.Our p... Show more

 • Promoted

Inside Sales Executive

kaidra.aiRajkot, Gujarat, India

We’re Hiring: Inside Sales Executive | AI Products Remote, India | 2–4 Years Experience We’re looking for a driven Inside Sales Executive to join our AI company.The ideal candidate will have strong... Show more

 • Promoted

District Associate Manager

MerilRājkot, Republic Of India, IN

Join Meril Life Sciences – Be a Part of India's Healthcare Growth!.Meril Life Sciences is a leading Indian medical device company working in.We create innovative healthcare solutions in areas like ... Show more

 • Promoted

Client Implementation - Technical Support

AlgoworksRajkot, Gujarat, India

Role: Client Implementation Technical Support Location: India, Remote Job timing - 12:30 PM to 11:30 PM Exp range - 4 to 6 years Algoworks www.About the company Algoworks is an award-winning artif... Show more

 • Promoted

Sales Engineer

EDAN Instruments, Inc.Rajkot, Gujarat, India

Location New Delhi(Delhi) , Rajasthan(Jaipur), Uttar Pradesh(Lucknow), Karnataka(Bengaluru), Maharashtra(Mumbai), Maharashtra, Gujarat, Madhya, Pradesh, Chhattisgarh, Odisha, Jharkhand, North, East... Show more

 • Promoted

Business Development Manager(India)

Liferiver Bio-Tech Corp.Rajkot, Gujarat, India

Company Overview 1)We are a fast-growing molecular diagnostics company headquartered in Shanghai, with established international business presence across the US, Japan and Singapore.Currently, we a... Show more

 • Promoted

Public Relations Manager

SRV MediaRajkot, Gujarat, India

About the Company SRV Media Pvt.India's leading digital marketing agencies with 15+ years of expertise in Performance Marketing, SEO, Social Media, Content, PR, Branding, Website Development, and A... Show more

 • Promoted • New!

Account Executive

TechKareerRajkot, Gujarat, India

We're helping an Identity platform hire a Enterprise Account Executive.Role: Enterprise Account Executive — Identity & Access Management Location: India, ideally Delhi NCR, Bengaluru, Mumbai.Type... Show more

 • Promoted

Account Executive

GroARRajkot, Gujarat, India

Job Title: Account Executive Work Timings: Eastern Time Zone - USA Location: Preferred Hyderabad, Anywhere in India.Immediate Joining About GroAR: At GroAR, we are revolutionizing the sales landsc... Show more

 • Promoted

Claims Operations Executive

hotsourcedRajkot, Gujarat, India

Claims Operations Executive India (Remote) | Full-Time | Permanent | InsurTech Placed by Hotsourced – connecting top South African talent with world-class global companies Our client is a rapidly ... Show more

 • Promoted

Customer Success Executive

StatusbrewRajkot, Gujarat, India

Statusbrew is a social media management platform used by teams and agencies worldwide to schedule content, manage engagement across 20+ channels, run analytics, and moderate conversations, all from... Show more

 • Promoted

Front Desk Receptionist

Anlon GroupRajkot, Gujarat, India

Company Description Anlon Group is a growing organization focused on delivering reliable, quality-driven services to its customers and business partners.The company values professionalism, integri... Show more

 • Promoted

Customer Success Manager - Sma

BrightEdgeRājkot, Republic Of India, IN

Location: Bengaluru / Mumbai / Delhi / Pune (Remote).Timings - EST / PST (4:30 PM to 1:30 AM IST).Senior Individual Contributor | 3–8 years experience.India — Bengaluru, Delhi NCR, Mumbai, Pune, Hy... Show more

 • Promoted

Director Of Finance

Sanitation and Health Rights in IndiaRājkot, Republic Of India, IN

Sanitation and Health Rights in India (SHRI) is a mission-driven organization advancing equitable access to sanitation, hygiene, and public health services across India through rights-based, commun... Show more

 • Promoted

Channel Sales Manager-India

HoymilesRajkot, Gujarat, India

About Us We’re a global renewable energy company dedicated to empowering a cleaner future through solar and energy storage innovation.With a strong international presence and advanced technology... Show more

 • Promoted

Sales Manager (Trade Publishing) – South India

Leadstart (One Point Six Technologies Pvt. Ltd)Rajkot, Gujarat, India

Brand : Leadstart Website: www.Please email your CV to: / Job Summary We are seeking an aggressive and network-driven Sales Manager for South India to expand our publishing footprint across Kar... Show more

 • Promoted

Vp Of Sales

Two Minute Reports — Marketing Analytics for AgenciesRājkot, Republic Of India, IN

Two Minute Reports is a fast-growing B2B SaaS platform that helps marketing agencies and businesses automate reporting by connecting data from multiple marketing channels into Google Sheets and Loo... Show more