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Miratech
Junior Google DialogFlow EngineerMiratech • Kolkata, West Bengal, India
Junior Google DialogFlow Engineer

Junior Google DialogFlow Engineer

Miratech • Kolkata, West Bengal, India
30+ days ago
Job description

Miratech is looking for a Junior Google DialogFlow Engineer (Python) to join the Bot Development team and help build next-generation conversational AI solutions across cloud this role you will design develop and enhance intelligent chatbots and voice bots using Google Cloud Platform technologies with a strong focus on Dialogflow CX and its LLM-powered Playbooks capabilities. You will contribute to delivering scalable high-performance conversational experiences through advanced AI capabilities backend integrations and modern cloud-native architectures.

Responsibilities:

  • Design develop and deploy chatbots and voice bots utilizing leading Conversational AI platforms such as Microsoft Bot Framework Google CCAI Dialogflow CX
  • Craft clean efficient and maintainable code adhering to industry best practices and standards.
  • Develop custom components and tools to optimize the functionality and performance of our chatbot ecosystem.
  • Collaborate closely with developers designers and other stakeholders to meet project requirements and user expectations.
  • Leverage natural language processing (NLP) LLM and machine learning (ML) techniques including TTS STT and SSML to enable our chatbots to comprehend and respond intelligently to user inputs.
  • Integrate chatbot systems seamlessly with backend systems databases and APIs to facilitate smooth data exchange and interactions.
  • Investigate and resolve complex technical issues by analysing logs and debugging code for continuous improvement.
  • Stay ahead of the curve by keeping up-to-date with the latest trends and advancements in chatbot development.

Qualifications :

  • 2 years of hands-on experience with the Google Cloud Contact Center AI Bot framework.
  • Hands-on experience with Python for backend development API integrations and chatbot orchestration
  • Proficient in Natural Language Processing (NLP) Natural Language Understanding (NLU) Machine Learning (ML) and Conversational AI.
  • Extensive experience with the new LLM (playbook) feature in Dialogflow CX as well as traditional Dialogflow CX functionalities.
  • Solid understanding of Google as a Software-as-a-Service platform.
  • Proven troubleshooting and analytical skills in complex distributed environments.
  • Familiarity with SQL and experience working with relational databases.
  • Experience integrating web services into applications.
  • Bachelors degree in a technology-related field or equivalent experience.

Nice to have

  • Familiarity with automated testing practices.

We offer:

  • Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
  • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package including health insurance language courses and a relocation program.
  • Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
  • Growth Mindset: reap the benefits of a range of professional development opportunities including certification programs mentorship and talent investment programs internal mobility and internship opportunities.
  • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
  • Welcoming Multicultural Environment: be a part of a dynamic global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
  • Social Sustainability Values: join our sustainable business practices focused on five pillars including IT education community empowerment fair operating practices environmental sustainability and gender equality.


Additional Information :

All your information will be kept confidential according to EEO guidelines.


Remote Work :

Yes


Employment Type :

Full-time


Department / Functional Area: Engineering
Experience: years
Vacancy: 1
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Junior Google DialogFlow Engineer • Kolkata, West Bengal, India

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