Sales Support

Role Name: Sales Support Business:
Segment: KA12378 Function:
Reporting to: Sales Support Manager
Role Purpose: Contributing to timely & effective order processing by ongoing follow up with all the
stakeholders by maintaining accurate FMS & required reports
COMPETENCIES
& Prioritization
2. Process Management
/Time Management
Management
SKILLS:
1. Computer Skills
2. Data maintenance
3. Influencing
4. Written / Verbal Communication
TRAITS IDENTIFIED FOR THE POSITION:
1. Organized
2. Process Oriented
3. Systematic
4. Detail Oriented
5. Persuasiveness
KNOWLEDGE:

Office- Excel
DETAILED JOB DESCRIPTION: (HIGHLIGHT CRITICAL ACTIVITIES)
commercially clear Sales order in the system
Sales Order BOQ / Work Order & sending to factory with relevant drawings
in File Management System
pro forma invoices
5. Coordinating with factory & follow up with client for collection
6. Ensuring proper documentation & approvals for dispatch
7. Providing timely status update to the Sales Team
8. Customer complaints - Entering into the the system to be escalated to the factory
KEY RESULT AREAS
of Order & FMS
order/BOQ
Adherence
Escalation

KEY PERFORMANCE INDICATORS
CORRESPONDING TO KRAs
& Time


4. Accuracy & Deviation
CAREER PATH FOR NEXT 5 YEARS (Please state 2 to 3 options):
1. Standard Estimato

Employment Type : Full Time
Experience: years
Vacancy: 1