Talent.com
Arminus
Customer Support Back-Office ExecutiveArminus • Bengaluru, Karnataka, India
Customer Support Back-Office Executive

Customer Support Back-Office Executive

Arminus • Bengaluru, Karnataka, India
30+ days ago
Job description

Job Title: Customer Support Back-Office Executive

Job Location

  • Pune/ Bangalore/Delhi ((Office-based role)/)

Salary

  • per month (Depending on experience and skills)

Working Hours & Days

  • Monday to Friday: 10:00 AM to 6:30 PM
  • Saturday: 10:00 AM to 4:00 PM
  • Sunday: Weekly Off

Brief Description about Company and Job Summary

  • We take privilege in introducing ourselves as a diverse IT services company founded in 1986. We have had an enriching journey of more than three decades and have emerged as one of the most preferred IT infrastructure solution providers for many SMBs as well as blue chip companies pan-India.. We have spread across in India and have offices at Kolkata Pune Bangalore and Delhi and have further collaborations with IT service providers and partnerships with several other key companies to serve our valued customers across the nation.

Key Responsibilities

  • Customer Coordination: Receive and answer support requests from corporate clients via email and phone.
  • Engineer Schedule: Assign and schedule service calls for our Field Hardware Engineers based on client complaints.
  • Rental Asset Tracking: Maintain accurate records of IT assets (laptops servers etc.) out on short-term or long-term rental.
  • Documentation: Prepare delivery challans rental agreements and basic quotations for clients.
  • Follow-Ups: Payment follow ups and Service closure feedback with clients after a job is done to ensure they are satisfied with our service.
  • Data Management: Update internal spreadsheets and databases with asset details and client histories.

Job Requirements & Qualifications

  • Experience: Minimum of 1 to 2 years of experience in a back-office support coordination or data entry role.
  • Computer Skills: Good hands-on knowledge of Microsoft Excel Word and emails (Outlook/Gmail).
  • Communication: Clear verbal and written communication skills in English and Hindi/Ewgional Language to talk to corporate clients.
  • Organization Skills: Ability to handle multiple tasks keep accurate records and manage time well.
  • Education: Graduate in any stream with relevant experience.

Preferred Skills (Good to Have)

  • Basic understanding of IT terminology (knowing what a server workstation or firewall is).
  • Basic adaptability to learn and adaptability
  • Basic Knowledge on accounting about Delivery Challan Goods Receipt Note Purchase Sale Invoice Payment Receipt and ledger .

Benefits & Perks

  • On Completion of Probation period Medical Insurance Coverage for the candidate.
  • Provident Fund and Gratuity Coverage from the Employer ..


Employment Type : Full Time
Experience: years
Vacancy: 1
Create a job alert for this search

Customer Support Back-Office Executive • Bengaluru, Karnataka, India

Similar jobs

Executive - Customer Experience

My True Match (P) Ltd.Bengaluru, Republic Of India, IN

My True Match is India's first pre-marital compatibility, verification, and due diligence platform designed to help individuals and families make informed marriage decisions.Through psychologist-le... Show more

 • Promoted

Customer Support Associate

SupersetBengaluru, Republic Of India, IN

Superset is India’s largest University Recruitment Platform - a placement automation tool for universities and a digital campus hiring platform for employers.Our team is dedicated towards leveragin... Show more

 • Promoted • New!

Technical Support Executive

Nyletech SolutionsBengaluru, Karnataka, India

Job Summary We are looking for a proactive and customer-focused Technical Support Engineer (Fresher) to join our team.This is a great opportunity for candidates who are eager to start their care... Show more

 • Promoted

Customer Support Executive

Tricog HealthBengaluru, Republic Of India, IN

To address customer issues and resolve them in a timely and efficient manner.Interact with customers on various channels such as phone, and email and ensure that all customer concerns are being dea... Show more

 • Promoted

Customer Support Executive

LivspaceBengaluru, Republic Of India, IN

Exp- 1-2 Years (Inbound/ Outbound Exp.Language Required- Hindi, English.Answering calls and mails to guide customers about Livspace design services and.Keeping records of customer interactions and ... Show more

 • Promoted

Customer Support Executive

Cricbuzz.comBengaluru, Republic Of India, IN

The Customer Support Operations team is responsible for delivering a best-in-class support experience across Cricbuzz and Willow by Cricbuzz products and services.The team manages customer interact... Show more

 • Promoted

Accounts Executive Hybrid

CodeyoungBengaluru, Republic Of India, IN

About The Job: Job Title: Customer Success Executive Job Type: Full-time Company: Gigadesk Technologies Pvt.Location: Teynampet, Chennai Eligibility: Freshers to 2 years of experience in ERP implem... Show more

 • Promoted

Sales - Customer Service Executive – Travel Company

50+ Voyagers Travel and Adventure Club Pvt. Ltd.Bengaluru, Karnataka, India

We invite you to join 50+ Voyagers Travel and Adventure Club Pvt Ltd , a 12 years old company established exclusively to serve 50+ age group on travel and enrichment.We are India's first and faste... Show more

 • Promoted

Customer Support and Sales

KGISLJ. P. Nagar, Karnataka, India

Both way cab provided within 15 Km radius. Show more

Customer Success Executive

GreatifyBengaluru, Republic Of India, IN

Freshers to 2 years of experience in ERP implementation/Customer-facing roles.Ai, we are building a next-generation exam platform that delivers measurable academic outcomes at scale.AI-evaluated 50... Show more

 • Promoted

Customer Success Executive ( US Shift )

CodeyoungBangalore, Bangalore (district); Bangalore (division); Karnataka, IN

Codeyoung is a leading EdTech company dedicated to empowering students with future-ready skills through engaging and personalized learning experiences.We are committed to delivering exceptional cus... Show more

 • Promoted

Customer Support Executive

RallyBangalore, Bangalore (district); Bangalore (division); Karnataka, IN

Customer Support Executive (Customer Operations – Chat & Voice).We are looking for an experienced.The ideal candidate should have prior experience in handling customer interactions across chat and ... Show more

 • Promoted

Customer Success Executive ( Us Shift )

CodeyoungBengaluru, Republic Of India, IN

Codeyoung is a leading EdTech company dedicated to empowering students with future-ready skills through engaging and personalized learning experiences.We are committed to delivering exceptional cus... Show more

 • Promoted

Customer Service Executive (E-commerce | Voice, Email & Chat) - Mysuru

SummitNext Technologies Sdn BhdBangalore, Karnataka, India
Quick Apply

Are you passionate about delivering exceptional customer service and communicating confidently in English? Join our growing team supporting a leading global e-commerce brand, where you'll interact ... Show more

Customer Success Executive

StatusbrewBengaluru, Karnataka, India

Statusbrew is a social media management platform used by teams and agencies worldwide to schedule content, manage engagement across 20+ channels, run analytics, and moderate conversations, all from... Show more

 • Promoted

Customer Success Executive

MudrexBangalore, Karnataka, India
Quick Apply

Mudrex is one of India's leading crypto investment platforms, backed by Y Combinator and Nexus Venture Partners.We help users invest in digital assets through products built around simplicity, secu... Show more

Customer Support

CodeyoungBangalore, Karnataka, India

Customer Support Executive is responsible for developing customer relationships that promote retention and loyalty.Their job is to work closely with customers to ensure they are satisfied with the ... Show more

Bpo Non Voice Chat Support Freshers & Exp

AccentureBengaluru, Republic Of India, IN

Company Description Mera Laundry is a growing laundry and garment care provider focused on delivering reliable, high-quality services to individual and business customers.The company is committed t... Show more