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Vrinda International
Service Delivery Specialist – Generalist (Voice & Accent Coach)Vrinda International • Bengaluru, Karnataka, India
Service Delivery Specialist – Generalist (Voice & Accent Coach)

Service Delivery Specialist – Generalist (Voice & Accent Coach)

Vrinda International • Bengaluru, Karnataka, India
30+ days ago
Job description

Hiring: Service Delivery Specialist Generalist (Voice & Accent Coach)

Location: Bangalore
Employment Type: Full-Time
Experience: Relevant experience in Voice & Accent / Telephony Training

We are looking for an experienced Voice & Accent Coach to support L1 and L2 teams including telephony-based support environments. The role focuses on improving communication clarity customer interaction quality and overall call handling performance.



Requirements

Required Skills:
Strong spoken and written English communication
Expertise in voice modulation accent neutralization & soft skills training
Experience coaching telephony or voice support teams
Understanding of service desk / call center environments
Knowledge of call quality metrics audits & customer interaction standards
Excellent presentation interpersonal & coaching skills


Required Skills:

Required Skills: Strong spoken and written English communication Expertise in voice modulation accent neutralization & soft skills training Experience coaching telephony or voice support teams Understanding of service desk / call center environments Knowledge of call quality metrics audits & customer interaction standards Excellent presentation interpersonal & coaching skills


Experience: years
Vacancy: 1
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Service Delivery Specialist – Generalist (Voice & Accent Coach) • Bengaluru, Karnataka, India

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