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IDBI Intech
Customer Service Associate – Phone Banking Process (Walk In Drive)IDBI Intech • CBD Belapur
Customer Service Associate – Phone Banking Process (Walk In Drive)

Customer Service Associate – Phone Banking Process (Walk In Drive)

IDBI Intech • CBD Belapur
30+ days ago
Job description

IDBI Intech Ltd. is hiring enthusiastic and customer-oriented graduates for the role of Customer Service Associate. This is an excellent opportunity for fresher’s to begin their career in the Banking & Customer Service industry.

Job Responsibilities:-
  • Handle customer queries over phone calls (Inbound/Outbound).
  • Provide accurate information and resolve customer concerns efficiently.
  • Maintain records of customer interactions.
  • Ensure high levels of customer satisfaction.
  • Coordinate with internal teams for issue resolution.
  • Follow company processes and quality standards.
Eligibility Criteria:-
  • Education: Any Graduate (Mandatory)
  • Experience: Fresher’s preferred (Contact Centre experience is an added advantage)
  • Age: 18 years and above
  • Rotational shift, Night Shift only of male candidates.
Walk-In Interview Details:-
  • Interview Days: Monday to Friday
  • 1st & 3rd Saturday of every month
  • Time: 11:00 AM – 5:00 PM
Venue:-
  • IDBI Intech Ltd. IDBI Building, Plot No. 39–41, Sector 11, CBD Belapur, Navi, Mumbai – 400614
Contact Person:-
  • Ms. Poonam Desai
Documents to Carry:-
  • Updated Resume
Email:-
  • poonam.desai@idbiintech.com
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Customer Service Associate – Phone Banking Process (Walk In Drive) • CBD Belapur

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