Ice Cream Legal Operations Manager

• Help to drive activities to optimize department effectiveness and impact.
• Lead department efforts to implement new and existing technology tools, including configuration, training, rollout, and enablement (e. g. Contract Lifecycle Management, Data Privacy, BI, litigation tools).
• Collaborate cross-functionally to create legal processes that are efficient for all parties involved.
• Design and deliver initiatives across legal function to improve operational performance.
• Manage and optimize various legal operations processes such as management of the Contract Lifecycle Management, User Access Management, finance payment tools, updating of knowledge articles and other similar activities.
• Support legal teams to manage legal teams vendors, purchase orders, spend tracking and budget.
• Support departmental initiatives and participate in change management activities as needed (draft communications, training documents, etc. ) related to projects impacting the department
• Work with the legal teams to manage contracts with vendors and track appropriate metrics within those documents and their budgets.
• Scale, innovate and suggest improvements to existing legal processes
• Review AI use cases that can help scale the legal function and assist with repetitive tasks and processes
• Manage legal operations administrative staff and provide administrative support as needed
• Stay updated on the latest trends and best practices in legal operations and technology.

Line Management

Act as a Line manager for a small team of Legal Associates.

Key Interfaces

• Legal (including external legal counsel)
• IT
• Finance
• Procurement
• Data Privacy
• Business Integrity
• External vendors

JOB REQUIREMENTS:

• Bachelors degree in business, law or technology
• A minimum of 6 years of experience in legal operations or similar role.
• Proficient in Advanced Excel and PowerBI, with strong data analysis and visualization skills.
• Prior experience in project management/oversight, process improvement, technology implementation, or related experience.
• Experience with legal technologies (e. g. Contract Lifecycle Management, Data Privacy, BI, litigation tools).
• Excellent communication, collaboration, and project management skills.
• Process oriented, detail oriented, and problem-solving mindset.
• Passion for technology and keen interest in simplification, AI and automation.
• Experience independently planning, organizing, and prioritizing time and competing deadlines. Ability to handle multiple assignments and manage major projects to successful completion.
• Experience supervising people

Preferable:

• Experience in SharePoint and Contract Lifecycle Management.
• Prior experience of data analytics.
• Familiar with Lean Six Sigma and Agile methodologies.

Skills Required
Data Analysis, Procurement, Access Management, Change Management, Operations, Process Improvement