Professional Technology Consultant IT - MS Dynamics CRM

As a Microsoft Dynamics CRM Developer, you will be part of a global team, collaborating with Project Managers, Architects, core team members, and several members of the leadership team, in the design and implementation of a new Common Case Management Platform for the Volvo Group. You will work in an environment focused on cross-functionality, inclusion, value creation and innovation, promoting an agile mindset and ways of working, with our internal network of employees and external partners, across all areas of the Volvo Group.

Your responsibilities:

As a Senior resource, you will be responsible for high quality deliverables.

- Work closely with Solution lead, Business analyst, Solution architect and technical team for deliverables

- Collaborate effectively across teams, supporting your teammates and maintaining a positive and proactive approach even in challenging situations.

- Be result oriented, assuming responsibility for assigned work and reviewing for accuracy and quality.

- Understand functional requirement and implement technical solution (along with relevant documentation) that will meet functional requirement.

- Effectively articulate not only technical and design/implementation concepts but also the potential solutions.

- Ensure that there are complete unit tests for every component or task.

- Review code and ensure it confirms to standards.

- Ensure project is complete according to written specifications.

- Follow the Product best practices while developing the solution.

- Ensure that solution is scalable for high performance scenarios.

Who are you

You are a seasoned Dynamics 365 CRM developer (8+ years) who understands business challenges and can effectively propose technology solutions. You are a solid professional communicator with personal skills to make positive impact within the team.

Required Competencies:

- Minimum 6+ years of experience implementing, configuring, and developing solutions using Dynamics 365 Customer Engagement.

- Strong knowledge of Object-Oriented Programming languages like C#

- Knowledge of Visual Studio or any other IDE

- Good knowledge of SQL and Relational Database management systems

- Solid and in-depth knowledge of CRM processes gained within complex projects.

- Skills on the Microsoft Dynamics 365 CRM Configuration, Customization, Development & Integration

- Skills on CRM processes in Manufacturing (Good to Have)

- Skills on at least two modules of the CRM suite (Sales, Customer Service, Field Service, Marketing)

- Experience in Power Platform native components and Software Delivery.

- Experience on Azure components (Azure Functions, Logic Apps, Service bus, Azure API Management, etc.,)

- Knowledge of Waterfall / DevOps / Agile methodologies

- Ability to work in a team effectively.

Education:

Bachelor's degree in computer science, or the equivalent combination of education, training and experience that provides the required knowledge skills and abilities.

What we can offer:

- Work in a global environment

- Continuous competence development

- A high-performance team with great team spirit

- Participate in interesting and challenging projects.

Skills Required
Ms Dynamic Crm, Powerapps, Azure, Power Automate, Ms Dynamics 365, Customer Service