Roles and Responsibilities
1. Patient Registration & Verification
Collect patient details during emergency visits
Verify insurance eligibility and coverage
2. Medical Coding (ED Cases)
Assign accurate CPT, ICD codes for emergency treatments
Ensure coding is compliant with guidelines
3. Charge Entry
Enter all services, procedures, and doctor charges into billing system
Ensure no missed charges (like labs, injections, scans)
4. Claim Submission
Prepare and submit claims to insurance companies (like Medicare/Medicaid or private payers)
Ensure claims are clean and error-free
5. Denial Management (AR Caller Role)
Analyze denied claims related to ED services
Call insurance companies to resolve issues
Work on reprocessing or resubmission
6. Payment Posting
Post payments received from insurance and patients
Adjust contractual differences if needed
7. Follow-ups
Regular follow-up on pending claims
Track unpaid or underpaid claims
8. Compliance & Documentation
Ensure all records meet healthcare regulations (HIPAA)
Maintain proper documentation for audits
Education
MBBS, Doctor of Public Health (DrPH), Doctor of Physical Therapy, Doctor of Psychology (Psy. D./D. Psych.), Doctor of Veterinary Medicine (DVM), Doctor of Medicine (M.D/M.S), Doctor of Optometry, Doctor of Pharmacy (PharmD), Bachelor of Dental Surgery (B.D.S), Doctor of Dental Surgery/Medicine (DDS/DMD), Doctor of Nursing Practice (DNP), Bachelor of Ayurvedic Medicine and Surgery (BAMS), Bachelor of Homeopathic Medicine and Surgery (BHMS)
Skills Required
Medical Coding, Emergency Department, Medical Coder, ED Facility