Customer Support Associate

Firstsource • Bengaluru / Bangalore

30+ days ago

Job description

Role & Responsibilities:

Respond to customer inquiries via calls promptly and professionally
Resolve customer issues and queries efficiently, ensuring customer satisfaction
Be flexible working in rotational night shifts

Preferred Candidate Profile

Excellent verbal and written communication skills
Proven experience in international customer support preferred
Ability to handle customer complaints with empathy and professionalism
Strong problem-solving skills and attention to detail
Note: BE, B-Tech, BSC, or PG Freshers are not eligible to apply

Skills Required
Communication Skills, Customer Inquiries

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Customer Support Associate • Bengaluru / Bangalore

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